Supply Chain Staff

Pt Techpack Asia; Demak; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A prominent supply chain company in Demak, Indonesia, is seeking a Supply Chain Staff member to manage customer inquiries and relationships. Responsibilities include complaint resolution and maintaining accurate records in SAP. Ideal candidates will have a bachelor's degree in Industrial Engineering or Business Administration, strong communication and teamwork skills, and proficiency in Microsoft Office. Fresh graduates are welcome to apply.

Qualifications

• Bachelor's degree in Industrial Engineering or Business Administration required.
• Experience in customer handling and order management preferred.
• Strong communication and teamwork skills essential.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Serve as 1st contact point for inquiries and service requests.
• Manage customer relationships through regular check-ins.
• Collaborate with internal teams like Sales and Finance.
• Assist with complaints and provide issue resolution.
• Maintain accurate customer records in SAP.
• Provide Supply Chain reports and dashboards.

Skills

Customer handling

Order management

Strong communication

Teamwork

Proficient in Excel

Proficiency in English

Education

Bachelor Degree in Industrial Engineering

Bachelor Degree in Business Administration

Job description

Supply Chain Staff

Posted today

Responsibilities

• Serve as 1st contact point, handling inquiries, order and service request in timely manner
• Manage relationship by regularly checkpoint/meeting with customer
• Collaborate with internal team (Sales, Finance, NPD, etc)
• Assist for complaint, work with internal and provide issue resolution
• Maintain accurate customer records in SAP and administration process
• Provide Supply Chain report and dashboard

Qualifications

• Bachelor Degree in Industrial Engineering, Business Administration
• Experience in customer handling, order management
• Strong communication & teamwork
• Proficient in Ms Office (Excel) and English
• Fresh Graduate are welcome