Supply Chain Manager - Global ICT Technology

MatchaTalent; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

MatchaTalent, on behalf of a global ICT and telecommunications leader, seeks a Supply Chain Manager in South Jakarta to lead end-to-end supply chain operations for large-scale projects.

You will coordinate demand planning, logistics, inventory, and fulfillment, and work cross-functionally with procurement, finance, and project teams to ensure continuity in high-volume international environments.

Qualifications

• 7+ years of experience in Supply Chain Management or Logistics Management.
• 3+ years leading large-scale project supply management or end-to-end fulfillment.
• Experience in ICT, telecommunications, technology, logistics, or large multinational supply chains.
• Experience in tier-one multinational organizations with high-volume international logistics.
• Knowledge of end-to-end supply chain processes (demand planning, procurement, order management, inventory, logistics, warehousing, transportation, international trade).
• Understanding of BCM, import and customs processes, logistics cost optimization, and risk management.
• Excellent cross-functional leadership, stakeholder management, communication, collaboration, and problem-solving.
• Able to operate in a fast-paced, demanding business environment.
• English proficiency is mandatory; Mandarin Chinese preferred.

Responsibilities

• Lead end-to-end supply chain management activities including demand planning, ordering, fulfillment, logistics coordination, inventory management, and distribution.
• Design and manage supply chain fulfillment strategies for large-scale customer projects during bidding, implementation, and delivery.
• Coordinate with internal operations, procurement, logistics, planning, finance, sales, and project management for aligned execution.
• Oversee high-volume order fulfillment and inventory movements, ensuring accuracy, efficiency, and service quality.
• Monitor supply capacity, production lead times, logistics performance, and milestones to mitigate risks.
• Manage BCM, import/customs issues, logistics bottlenecks, and fulfillment challenges to minimize disruption.
• Analyze supply chain performance and costs to drive continuous improvement and strategic recommendations.
• Prepare operational reports and supply chain analyses for senior management and regional stakeholders.

Skills

Cross-functional leadership

Stakeholder management

Communication

Team collaboration

Problem-solving

English proficiency

Managing multiple priorities

Strategic thinking

Education

Bachelor’s Degree in any discipline

Job description

This role requires the candidate to work in South Jakarta, Indonesia (On-site).

Client Overview

Our client is a global leader in the Information and Communication Technology (ICT) and telecommunications industry, providing advanced telecommunications infrastructure, enterprise digital solutions, cloud computing, artificial intelligence, smart devices, and next-generation connectivity technologies. Operating across more than 170 countries and regions, the company serves governments, telecommunications operators, enterprises, and consumers through innovative technology solutions that support digital transformation worldwide. With a strong presence in Indonesia, the organization plays a significant role in supporting the country’s digital ecosystem through strategic partnerships with telecommunications providers, enterprise customers, public institutions, and educational organizations. The company continues to invest heavily in technology innovation, operational excellence, supply chain optimization, and talent development to support its expanding regional business operations.

Job Role

The Supply Chain Manager is responsible for leading end-to-end supply chain operations covering demand fulfillment, ordering, logistics coordination, inventory management, distribution, and project delivery for large-scale ICT projects. Acting as a strategic supply chain leader, this role coordinates cross-functional teams to ensure seamless execution of high-volume operations while proactively managing supply risks, optimizing fulfillment strategies, and maintaining operational continuity throughout the project lifecycle.

Key Responsibilities

• Lead end-to-end supply chain management activities, including demand planning, ordering, fulfillment, logistics coordination, inventory management, and distribution.
• Design and manage supply chain fulfillment strategies that support large-scale customer projects during bidding, implementation, and delivery phases.
• Coordinate closely with internal operations, procurement, logistics, planning, finance, sales, and project management teams to ensure aligned execution across the supply chain.
• Oversee high-volume order fulfillment and inventory movements while ensuring operational accuracy, efficiency, and service quality.
• Monitor supply capacity, production lead times, logistics performance, and project delivery milestones to identify and mitigate potential supply chain risks.
• Manage business continuity planning (BCM), import and customs issues, logistics bottlenecks, and fulfillment challenges to minimize operational disruption.
• Analyze supply chain performance, customer satisfaction metrics, operational costs, and fulfillment efficiency to drive continuous process improvement.
• Prepare operational reports, supply chain analyses, and strategic recommendations for senior management and regional stakeholders.

Candidate Requirements

• Bachelor’s Degree in any discipline.
• Minimum 7 years of experience in Supply Chain Management or Logistics Management.
• Minimum 3 years of experience leading large-scale project supply management, project delivery, or end-to-end fulfillment operations in a managerial or strategic capacity.
• Strong experience within the ICT, telecommunications, technology, logistics, or large multinational supply chain industries.
• Experience working in a tier‑one multinational organization with exposure to high-volume supply chain operations and complex international logistics environments.
• Strong knowledge of end-to-end supply chain processes, including demand planning, procurement, order management, inventory management, logistics, warehousing, transportation, fulfillment, and international trade.
• Good understanding of project supply management, business continuity planning (BCM), import and customs processes, logistics cost optimization, and risk management.
• Excellent cross-functional leadership, stakeholder management, communication, collaboration, and problem-solving skills.
• Highly resilient, adaptable, and capable of managing multiple priorities within a fast-paced and highly demanding business environment.
• Professional proficiency in English is mandatory. Proficiency in Mandarin Chinese is highly preferred due to regular collaboration with regional teams, suppliers, and global headquarters.