Field Service Technician
Posted today
Job Description
What will you do?
- This position is responsible for field service (customer site service and in-warranty unit repair) activities involving the installation, modification and repair of complex equipment and systems for single and three phase products. Particular focus is on service products.
- This position is also required to manage third‑party Service Vendors (CSPs) for the country and represent the company in day‑to‑day dealings with CSPs who will perform in‑warranty and out‑of‑warranty repairs on units.
What qualifications will make you successful for this role?
- Diploma or Degree in Electrical/Electronic Engineering
- At least 2 to 4 years industry experience including a minimum of 12 months power experience with hands‑on work on 415 V AC 3‑phase and/or 800 V DC equipment
- Good understanding of testing, commissioning, installation, troubleshooting and maintenance of products and equipment, including reporting and hand‑over certificates
- Highly organized and able to work with minimal supervision
- Available for frequent irregular hours work
- High level of professionalism and integrity
- Ability to function as part of a team and to present information effectively to managers, clients and customers
- Excellent English and computer skills
Let us learn about you. Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Field Service Engineer
Posted today
Job Description
A Field Service Engineer for installs, maintains, and repairs complex diagnostic and life‑science equipment, often requiring a background in biomedical or electrical engineering and strong problem‑solving skills. They work with customers in clinical and research settings to ensure equipment is functioning correctly, perform troubleshooting, and provide technical support for systems such as analyzers, PCR systems, and other immuno‑diagnostics and/or medical tools. The role involves extensive travel, documentation, and customer interaction.
Requirements
- Engineering degree in Electromedical / Medical Engineering / Electrical or Mechanical Medical Technology
- Minimum 1 year of experience as an Application/Engineer in the field of medical equipment
- Technical expert for product line responsibility
- Ability to identify and drive resolution of issues
- Strong experience in use of analytical tools and software
- Proficient in Microsoft Office and familiar with current digital technology
- Energetic, active, dynamic, competitive, and attractive appearance
- Possess good communication and presentation skills
- Possess the ability to service, maintain, and repair specialized facilities and infrastructure
- Willing to work outside office hours and be assigned to work outside the city (business trips)
- Successful engagement with customers, specifically lab staff
Role & Responsibilities:
- Responsible for level 2 reactive calls as well as preventive, proactive, and predictive calls.
- Technical field support, including hardware, software and scientific applications for Abbott instrument and informatics systems and products used in transfusion medicine.
- Ensure compliance with corporate/customer requirements and operating procedures.
- Analyze performance data and support escalation of product performance issues.
- Manage spare‑part inventory as required.
- Utilize sophisticated remote and predictive service tools to minimize customer downtime, compile reports, manage complaints and inform product performance investigations.
- Manage a timely and effective preventative maintenance program.
- Ensure territory spare parts inventories are maintained and used efficiently.
- Align work practices to deliver customer satisfaction and service performance metrics.
- Identify service sales opportunities and work with the team to develop or close them.
- Ensure regularly scheduled operational and business review meetings are conducted.
- Conduct service support and reliability review in territory.
- Manage inventory levels and order management as required.
- Success is demonstrated with independent measures of customer satisfaction, retention, service KPIs, territory sales and margin numbers as agreed in annual goals and performance reviews.
- Prepare routine availability reports and immediately follow up on any repairs.
Maintenance Technician
Kota Depok, East Java IDR2000000 - IDR4000000 Y PT Givaudan Indonesia
Posted today
Job Description
Maintenance Technician – Your future position?
Your role will include:
- Perform preventative maintenance (PM), predictive maintenance (Pdm), corrective maintenance (CM), and troubleshooting and/or breakdown maintenance (BM).
- Facility equipment, proactively identifying and resolving recurring maintenance issues in the assigned area of activity.
- Conduct electrical or mechanical installation, repair, and troubleshooting of motors, instrumentation and/or controls.
- Identify deviations and document/communicate them in compliance with Standard Operating Procedures.
- Work in accordance with all relevant requirements including, but not limited to ATEX, GMP, OSHA, HACCP and internal safety guidelines.
- Initiative in lean activities/continuous improvement.
- Maintain level of housekeeping/sanitation/food safety and safety which meets Company's standards and guidelines.
- Perform administrative duties including but not limited to creating and closing work requests using Maintenance management system (SAP).
- May perform other tasks as assigned.
Your professional profile includes:
- Diploma 3 in Technical engineering or related discipline (Associate degree).
- Work experience of minimum 2 years in maintenance activities of manufacturing or plant operations.
- Total Productive Maintenance (TPM) training is advantage.
- Having basic Programmable Logic Control/PLC is advantage.
- Good knowledge of EHS rules and guidelines.
- Basic knowledge of SAP and Ms. office tools.
- Ability to use hand tools and equipment for installation, disassembly and testing of electronic, instrument, pneumatic and electrical devices in a safely manner.
- Good instrumentation, mechanical and/or electrical abilities.
You will enjoy:
- Attractive package with benefits i.e. medical, pension, provided meal, etc.
- Additional leave on top of Annual leave.
- Good opportunities for progressive learning and development.
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
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