Supervisor - Marketing Communication | F&B Fnb Restaurant

Pengiklan Anonim; Jakarta Pusat; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

The St. Regis Jakarta is seeking a Social Media Executive to promote the brand and drive sales through strategic promotion and guest engagement.

This role focuses on maximizing revenue while preserving loyalty, and involves outreach to prospective owners for preview packages and tours at our Jakarta location. Candidates should have a minimum of 1 year in related roles, strong communication skills, and a professional approach consistent with Marriott standards and guest satisfaction.

Qualifications

• High school diploma or GED required.
• At least 1 year of related work experience preferred.
• Strong communication and customer service skills helpful.

Responsibilities

• Promote awareness of brand image internally and externally.
• Use sales techniques to maximize revenue while maintaining guest loyalty.
• Contact potential owners by telephone to set up preview package sales/tours.
• Encourage guests to purchase or schedule preview package sales/tours.
• Explain details of attending a sales presentation to potential owners.
• Verify eligibility for preview package tours before scheduling a tour.
• Assist management in training and motivating employees; model professional conduct.
• Welcome guests according to standards and respond to service needs.
• Maintain confidentiality and protect guest privacy and security.

Education

High school diploma or G.E.D. equivalent

Job description

Social Media Executive - The St. Regis Jakarta

Posted 1 day ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Rajawal Place Jalan HR Rasuna Said Kav. B/4, Setiabudi, Jakarta Selatan 12910, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the