Supervisor Area (F&B)

Erajaya Group; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading F&B company in Indonesia is seeking an experienced operations supervisor to oversee daily operations and sales performance across multiple outlets. The role requires strong leadership and analytical skills, as well as a minimum of 2–4 years of experience in F&B operations. Successful candidates will have opportunities for career growth and cross-functional collaboration. If you are proactive and capable of working in a fast-paced environment, we encourage you to apply.

Benefits

Opportunity for career growth

Exposure to multi-outlet operations

Qualifications

• Minimum 2–4 years of experience in F&B operations or supervisory role.
• Strong understanding of operational standards and food safety regulations.
• Proven ability to manage multiple outlets and teams.

Responsibilities

• Oversee daily operations and sales performance across outlets.
• Monitor sales performance and identify growth opportunities.
• Conduct regular outlet visits to ensure compliance with standards.

Skills

Leadership

Analytical skills

Communication

Coaching

Customer service excellence

Education

Diploma or Bachelor’s degree in Hospitality or Business

Job description

Oversee and supervise daily operations and sales performance across assigned F&B outlets or areas.

Ensure each outlet consistently meets sales targets, operational standards, and service quality guidelines.

Monitor and analyze outlet sales performance, customer traffic, and product mix to identify growth opportunities.

Coordinate closely with sales, operations, and kitchen/production teams to ensure smooth order flow and product availability.

Implement company sales programs, promotions, and Standard Operating Procedures (SOPs) effectively across all outlets.

Identify operational or sales‑related issues at outlet level and take immediate corrective actions.

Conduct regular outlet visits to ensure compliance with brand standards, hygiene, food safety, and cleanliness regulations.

Provide on‑the‑job coaching, guidance, and performance feedback to outlet staff and supervisors to improve productivity and service quality.

Prepare and submit regular performance reports, including sales analysis and operational insights, to management.

Job Requirements

Minimum Diploma or Bachelor’s degree in Hospitality, Business, or related field.

At least 2–4 years of experience in F&B operations, retail operations, or a supervisory role (Area Supervisor / Store Supervisor / Outlet Supervisor).

Strong understanding of F&B operational standards, service excellence, and basic food safety regulations.

Proven ability to manage multiple outlets and teams across different locations.

Strong analytical skills with the ability to interpret sales data and operational metrics.

Good leadership, communication, and coaching skills.

Hands‑on, proactive, and able to work under pressure in a fast‑paced environment.

Willing to travel frequently and work flexible hours, including weekends or public holidays if required.

Why Join Us

Opportunity to grow with a fast‑growing F&B business.

Exposure to multi‑outlet operations and cross‑functional collaboration.

Clear career development path in operations leadership.