Student Success & Retention Coordinator

PT.POLY EDUCATION INDONESIA; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

An educational organization in Jakarta Utara is seeking a full-time Academic Coordinator (Progress Advisor) to enhance student retention and academic progress. This on-site role involves communication with parents and teachers, along with responsibilities for academic counseling and operational coordination. Interested candidates should hold a relevant Bachelor’s degree and possess strong communication skills, with a preference for those with experience in educational sales.

Benefits

Comprehensive on-the-job training

Opportunities for career growth

Qualifications

• 5 years of experience in academic counseling, progress advising, or educational sales.
• Ability to communicate effectively with parents, teachers, and students.
• Proactive and able to manage multiple tasks in a fast-paced environment.

Responsibilities

• Monitor student academic performance and provide academic counseling.
• Communicate student progress and maintain relationships with parents.
• Promote course renewals and manage leads for retention.
• Maintain accurate student records and coordinate with administrative teams.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Customer service mindset

Multitasking ability

Education

Bachelor’s degree in Education, English, Communication, or related field

Job description

An educational organization in Jakarta Utara is seeking a full-time Academic Coordinator (Progress Advisor) to enhance student retention and academic progress. This on-site role involves communication with parents and teachers, along with responsibilities for academic counseling and operational coordination. Interested candidates should hold a relevant Bachelor’s degree and possess strong communication skills, with a preference for those with experience in educational sales.