Student Growth & Experience Advisor

Ruangguru for Business; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A tech-enabled education company in Daerah Istimewa Yogyakarta is seeking a dedicated professional to help students develop a growth mindset and ensure a supportive learning culture. The role entails driving product adoption, maintaining strong customer relationships, and being the voice of the customer by providing valuable insights. Ideal candidates should have a degree, strong logical thinking abilities, and a keen interest in education. Familiarity with Google Suite tools and the ability to multitask is crucial. This role promises a dynamic work environment where you can make a difference.

Qualifications

• Good logical and structural thinking, result-oriented mindset.
• Interest in education and user service experience.
• Self-starter with eagerness to learn.

Responsibilities

• Help students develop a growth-mindset and supportive culture.
• Drive product adoption and maintain strong customer relationships.
• Be the voice of customer and provide feedback for improvements.
• Share information related to learning experience proactively.

Skills

Logical and structural thinking

Attention to detail

Customer service experience

Ability to multitask and prioritize

Education

Diploma/Bachelor Degree

Tools

Google Suite tools

Job description

A tech-enabled education company in Daerah Istimewa Yogyakarta is seeking a dedicated professional to help students develop a growth mindset and ensure a supportive learning culture. The role entails driving product adoption, maintaining strong customer relationships, and being the voice of the customer by providing valuable insights. Ideal candidates should have a degree, strong logical thinking abilities, and a keen interest in education. Familiarity with Google Suite tools and the ability to multitask is crucial. This role promises a dynamic work environment where you can make a difference.