Strategic Growth & Operations Manager

Pt. Java Sam Wijaya; Kuningan; Remote; IDR 1,415,679,000 - 2,123,518,000; Full time

Job summary

Pt. Java Sam Wijaya is seeking a Lead Operations Manager to spearhead strategic growth and operational execution in a remote-first environment. You will lead a distributed team, design scalable processes, and drive continuous improvement to support company growth.

This role requires a strong background in operations management, a Master’s degree, 8+ years of experience, and the ability to collaborate with executives to align operations with business goals while maintaining rigorous KPI reporting.

Qualifications

• Master's degree in Business Administration, Operations Management, or related field.
• 8+ years of progressive experience in operations management with remote/global teams.
• Proven track record managing complex operations in distributed environments.

Responsibilities

• Provide strategic leadership for global remote operations.
• Develop scalable operational frameworks and best practices for distributed teams.
• Oversee performance management, resource allocation, and process optimization across all operational functions.
• Lead, mentor, and inspire a diverse team of remote operational staff, fostering a culture of high achievement.
• Collaborate closely with executive leadership to align operational strategies with overarching business goals.
• Ensure robust reporting mechanisms are in place to track operational KPIs and identify areas for improvement.

Skills

Strategic leadership

Remote team leadership

Operations management

Education

Master's degree in Business Administration/Operations Management

Job description

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Lead Operations Manager

Our client is seeking a highly skilled and experienced Lead Operations Manager to spearhead operational strategy and execution within a fully remote work model. This pivotal role demands exceptional leadership to guide a distributed team, drive process innovation, and ensure the seamless functioning of all operational aspects. You will be responsible for setting the tone for operational excellence, fostering a collaborative and productive virtual environment, and directly impacting the company's ability to scale effectively. This is an exciting opportunity for a strategic leader passionate about managing and optimizing operations in a remote-first setting.

About the Role

Our client is seeking a highly skilled and experienced Lead Operations Manager to spearhead operational strategy and execution within a fully remote work model. This pivotal role demands exceptional leadership to guide a distributed team, drive process innovation, and ensure the seamless functioning of all operational aspects. You will be responsible for setting the tone for operational excellence, fostering a collaborative and productive virtual environment, and directly impacting the company's ability to scale effectively. This is an exciting opportunity for a strategic leader passionate about managing and optimizing operations in a remote-first setting.

Key Responsibilities

• Provide strategic leadership and direction for all global remote operations.
• Develop and implement scalable operational frameworks and best practices for distributed teams.
• Oversee performance management, resource allocation, and process optimization across all operational functions.
• Lead, mentor, and inspire a diverse team of remote operational staff, fostering a culture of high achievement.
• Collaborate closely with executive leadership to align operational strategies with overarching business goals.
• Ensure robust reporting mechanisms are in place to track operational KPIs and identify areas for improvement.

Requirements

• Master's degree in Business Administration, Operations Management, or a related field.
• 8+ years of progressive experience in operations management, with a significant focus on leading remote or global teams.
• Proven track record of successfully managing complex operational challenges in a distributed environment.