Store Supervisor Bali

Kurnia Ciptamoda Gemilang; Provinsi Bali; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

PT KCG, a focused premium retail enterprise, operates Charles & Keith stores in Indonesia. We are seeking a Store Manager in Bali to lead a high-performing team, drive sales, and uphold brand standards. The role emphasizes customer service excellence and operational efficiency across daily store activities.

You will coach staff, manage stock, and ensure a premium shopping experience aligned with Charles & Keith’s brand values. This position requires leadership, energy, and a passion for fashion.

Qualifications

• Minimum 3 years of fashion retail or similar leadership role.
• Strong leadership, communication, and problem-solving skills.
• Passion for fashion and customer service excellence.
• Energetic, proactive, and result-oriented.

Responsibilities

• Lead and motivate the store team to achieve sales targets.
• Ensure excellent customer service and a premium shopping experience.
• Maintain store visual standards according to brand guidelines.
• Manage stock levels, daily operations, and staff schedules.
• Provide coaching and feedback to team members for performance improvement.

Skills

Store leadership

Customer service

Communication

Problem solving

Job description

Lead and motivate the store team to achieve sales targets

Ensure excellent customer service and a premium shopping experience

Maintain store visual standards according to brand guidelines

Manage stock levels, daily operations, and staff schedules

Provide coaching and feedback to team members for performance improvement

What We’re Looking For:

Minimum 3 years of experience in fashion retail or a similar role

Strong leadership, communication, and problem-solving skills

Passion for fashion and customer service excellence

Energetic, proactive, andresult-oriented

PT KCG is a focused premium retail enterprise that is committed to customer service excellence & people development . Having experience more than a decade in retail business indonesia, PT KCG is currently managing more than 80 flagship stores across indonesia.

ABOUT CHARLES & KEITH

Fashion label CHARLES & KEITH was established in 1996 with a vision to build a global brand that is self-assured and empowering, imparting confidence to all women. From a single shoe shop in Singapore to an international network offering dynamic experiences across retail and online, CHARLES & KEITH is always consumer first and aims to unlock an aspirational brand experience that remains attainable. It creates collections – shoes, bags, eyewear, accessories and fashion jewellery – that enables women to express themselves.

PT KCG is a focused premium retail enterprise that is committed to customer service excellence & people development . Having experience more than a decade in retail business indonesia, PT KCG is currently managing more than 80 flagship stores across indonesia.

ABOUT CHARLES & KEITH

Fashion label CHARLES & KEITH was established in 1996 with a vision to build a global brand that is self-assured and empowering, imparting confidence to all women. From a single shoe shop in Singapore to an international network offering dynamic experiences across retail and online, CHARLES & KEITH is always consumer first and aims to unlock an aspirational brand experience that remains attainable. It creates collections – shoes, bags, eyewear, accessories and fashion jewellery – that enables women to express themselves.