Store Supervisor

PT Deus Ex Machina Indonesia; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retailer in Indonesia is seeking a Store Supervisor to oversee daily operations in Bali. You will manage a team of retail associates, ensuring exceptional customer experiences and driving business growth. The ideal candidate will have 2-3 years of experience in retail management, strong leadership skills, and fluency in Bahasa Indonesia and English. Join us in delivering high-quality consumer products and services while contributing to our dynamic growth journey.

Qualifications

• 2-3 years of experience in retail supervisory or management role.
• Fluent in Bahasa Indonesia and English.
• Proficient in inventory management and cash handling.

Responsibilities

• Supervise retail associates to ensure efficient store operations.
• Monitor store performance metrics and implement strategies.
• Provide excellent customer service and resolve issues promptly.
• Maintain store presentation and merchandising standards.
• Oversee cash handling and inventory management.
• Identify training needs and develop retail team skills.
• Assist the Store Manager with administrative tasks.

Skills

Leadership

Customer service orientation

Problem-solving skills

Communication skills

Interpersonal skills

Adaptability

Job description

About the role

As a Store Supervisor at PT Deus Ex Machina Indonesia, you will play a crucial role in overseeing the day-to-day operations of our retail store in Bali. This full-time position will see you managing a team of talented retail associates to deliver an exceptional customer experience and drive business growth.

What you'll be doing

• Supervising and coordinating the activities of retail associates to ensure efficient store operations
• Monitoring store performance metrics and implementing strategies to meet sales and operational targets
• Providing excellent customer service by addressing customer inquiries and resolving any issues promptly
• Maintaining store presentation and visual merchandising standards
• Overseeing cash handling, inventory management, and loss prevention procedures
• Identifying training needs and developing the skills of the retail team
• Assisting the Store Manager with administrative tasks and special projects as required

What we're looking for

• 2-3 years of experience in a retail supervisory or management role, preferably in the consumer products industry
• Strong leadership and people management skills with the ability to motivate and develop a team
• Excellent customer service orientation and problem-solving skills
• Proficient in inventory management, cash handling, and loss prevention procedures
• Adaptable and able to thrive in a fast-paced, constantly evolving retail environment
• Excellent communication and interpersonal skills
• Fluency in Bahasa Indonesia and English

About us

PT Deus Ex Machina Indonesia is a leading retailer of high-quality consumer products in the Indonesian market. With a strong focus on customer satisfaction and sustainability, we are committed to delivering exceptional products and services that enhance the lives of our customers. Join our dynamic team and be a part of our exciting growth journey.

Apply now to become our next Store Supervisor and contribute to the success of our business.