Store Operations Manager - Fashion Retail

Elitez Pte Ltd; Jakarta Utara; On-site; IDR 150.000.000 - 200.000.000; Full time

Job summary

A leading retail company in Jakarta Utara is looking for a Store Operations Manager to oversee daily operations in a fashion retail environment. The role involves driving store performance, managing teams, and ensuring exceptional customer experiences. Candidates should have at least 5 years of retail operations experience, preferably in fashion, and demonstrate strong leadership and marketing skills.

Qualifications

• Minimum 5 years of experience in retail operations, preferably in fashion, lifestyle, or F&B retail.
• Proven leadership skills with experience managing multiple stores or large teams.
• Strong understanding of retail metrics and inventory management.
• Excellent communication and problem-solving skills.
• Passionate about fashion and delivering a premium retail experience.

Responsibilities

• Oversee daily store operations, ensuring smooth execution of sales and customer service.
• Drive store performance to achieve sales and profitability targets.
• Manage, train, and motivate store teams.
• Monitor inventory levels and stock movement.
• Ensure consistent implementation of brand standards and promotional activities.
• Analyze sales reports and operational KPIs.

Skills

Leadership and people management

Retail metrics

Visual merchandising

Inventory management

Communication skills

Organizational skills

Problem-solving skills

Job description

Store Operations Manager - Fashion Retail

Oversee daily store operations, ensuring smooth execution of sales, visual merchandising, and customer service.

Drive store performance to achieve sales and profitability targets.

Manage, train, and motivate store teams to deliver excellent customer experiences.

Monitor inventory levels, stock movement, and loss prevention activities.

Ensure consistent implementation of brand standards, SOPs, and promotional activities.

Analyze sales reports and operational KPIs to identify improvement opportunities.

Coordinate with merchandising, marketing, and HQ operations teams for seamless execution.

Key Responsibilities

• Oversee daily store operations, ensuring smooth execution of sales, visual merchandising, and customer service.
• Drive store performance to achieve sales and profitability targets.
• Manage, train, and motivate store teams to deliver excellent customer experiences.
• Monitor inventory levels, stock movement, and loss prevention activities.
• Ensure consistent implementation of brand standards, SOPs, and promotional activities.
• Analyze sales reports and operational KPIs to identify improvement opportunities.
• Coordinate with merchandising, marketing, and HQ operations teams for seamless execution.

Qualifications

• Minimum 5 years of experience in retail operations, preferably in fashion, lifestyle, or F&B retail.
• Proven leadership and people management skills with experience handling multiple stores or large teams.
• Strong understanding of retail metrics, visual merchandising, and inventory management.
• Excellent communication, organizational, and problem-solving skills.
• Passionate about fashion and delivering a premium retail experience.