Store Manager Optic

SATURDAYS; Jakarta Timur; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A lifestyle eyewear brand is seeking an experienced Store Manager to oversee store operations in Jakarta Timur. Responsibilities include managing sales activities, ensuring customer satisfaction, and leading the store team. The ideal candidate has over 3 years of retail management experience, strong leadership and customer service skills. This role offers an opportunity to grow within a dynamic brand. Applications are welcome from individuals passionate about customer experiences and retail excellence.

Qualifications

• 3+ years of experience as a Store Manager in the optic or retail industry.
• Calm, patient, and professional demeanor.
• Strong customer service skills and experience in budgeting.

Responsibilities

• Manage store sales activities and implement effective sales strategies.
• Handle customer inquiries and resolve issues professionally.
• Lead and supervise store staff effectively.

Skills

Planning

Organizing

Analyzing

Customer Service

Leadership

Budgeting

Inventory Management

Job description

About the Role

SATURDAYS is a lifestyle eyewear brand offering designer-quality glasses at affordable prices through our omnichannel experience and physical stores. We are looking for an experienced Store Manager – Optic to lead store operations, drive sales performance, and deliver excellent customer experiences.

Job Descriptions

Sales & Store Performance

• Manage store sales activities and implement effective sales and marketing strategies
• Monitor and report daily sales performance
• Maintain budgets and ensure accurate inventory records for all purchases and sales
• Conduct regular inventory counts and collaborate with area leaders to develop cost-effective strategies

Customer Service

• Handle customer inquiries and resolve issues in a professional and timely manner
• Ensure a clean, organized, and comfortable store environment
• Maintain high standards of customer satisfaction and service quality

Supervision & Team Management

• Lead, motivate, and supervise store staff through clear and effective communication
• Prepare and manage weekly staff schedules
• Organize and support store events, promotions, and special activities
  Qualifications
  • Strong skills in planning, organizing, analyzing, evaluating, controlling, and execution
  • At least 3 years of experience as a Store Manager in the optic or retail industry
  • Calm, patient, and professional demeanor at all times
  • Proven leadership skills with the ability to motivate and develop teams
  • Strong customer service and experience in budgeting and inventory management
  • Willing to be placed in the Jabodetabek area

  If you are a results-driven leader with a passion for retail and customer experience, we’d love to hear from you. Join SATURDAYS and grow your career.

  Which of the following types of qualifications do you have?

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  How many years' experience do you have as a store manager?

  How many years' experience do you have in the retail industry?

  Do you have experience in a sales role?

  Which of the following Microsoft Office products are you experienced with?

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  Are you available to travel for this role when required?