Store Manager (F&B)

Erajaya Swasembada Tbk; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading company in Indonesia is seeking an Operational Manager for their food & beverage division. The role involves supervising daily operations, ensuring excellent customer service, and compliance with safety and hygiene standards. The ideal candidate holds a Bachelor’s degree and has 2-3 years of managerial experience in F&B operations. Proficiency in MS Office and strong leadership skills are essential. This position is based in Jakarta and offers an opportunity to contribute to store growth and customer satisfaction.

Qualifications

• Minimum 2-3 years’ experience as a Store Manager.
• Solid understanding of P&L, COGS, food hygiene, and health & safety standards.
• Ability to meet financial targets.

Responsibilities

• Ensure excellent customer service and handle complaints effectively.
• Supervise daily store operations and staff scheduling.
• Monitor product quality and inventory.

Skills

Strong background in F&B operations

Customer service

Inventory management

Leadership

Proficiency in English

Education

Bachelor’s degree in Business or related field

Tools

MS Office

POS/store management systems

Job description

Operational Manager (F&B)

Ensure excellent customer service and handle complaints effectively

Supervise daily store operations, staff scheduling, and performance

Monitor product quality, inventory, and operational needs

Ensure compliance with hygiene, safety, and company standards

Control costs, prepare reports, and support brand promotion

Requirements

Bachelor’s degree in Business, Food & Beverage, or a related field with minimum 2-3 years’ experience as a Store Manager

Strong background in F&B operations, customer service, and inventory management

Solid understanding of P&L, COGS, food hygiene, and health & safety standards

Proven leadership and people management skills with ability to meet financial targets

Proficient in MS Office, POS/store management systems, and able to communicate in English

Established in 1996, PT Erajaya Swasembada Tbk. (“Erajaya”) has grown beyond an integrated mobile telecommunication device importer, distributor and retailer, where the Company is also acknowledged as the largest and most trusted companies in its business in Indonesia.

Erajaya engages in the distribution and retail of mobile telecommunication devices, such as mobile phones and tablets, subscriber identity module card (SIM Card), mobile network operator voucher top-up, accessories, and gadgets such as computers and other electronic devices.

Jakarta, ID

Captain Store

PT Chateraise Gobel Indonesia