Store General Manager ( Wholesale & Retail )

PT Lotte Shopping Indonesia; Cibubur; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading multinational retail company in Indonesia seeks a Store General Manager to oversee the retail store's operations. The ideal candidate will have at least 5 years of managerial experience in retail and be skilled in managing KPI for optimal store performance. Responsibilities include developing management strategies and ensuring excellent customer engagement while maintaining product quality and store standards.

Qualifications

• 5+ years of experience as a Store Manager in retail.
• Ability to manage KPI for operational performance.
• Willingness to work in any operational area.

Responsibilities

• Run the retail store and manage operations.
• Develop and implement management strategies.
• Oversee human resources, infrastructure, products, and store appearance.

Skills

Management of store operational performance

KPI management

Customer engagement

Education

Bachelor's degree in management or equivalent

Job description

Store General Manager ( Wholesale & Retail )

PT Lotte Shopping Indonesia (LOTTE Grosir) & PT Lotte Mart Indonesia (LOTTE Mart) are looking for a Store Manager with the following qualifications and job details. This position is full‑time and located in Indonesia.

Qualifications:

• Bachelor's degree in management or an equivalent qualification is required.
• Working experience as a Store Manager in a retail store for 5 years is required.
• Good experience to manage KPI of operational store performance.
• Open to working in any area of operation store.

Job Target:

Store Managers are responsible for running the retail store. They develop, organize and control the implementation of management strategies for store operational activities, including management of human resources, infrastructure, systems, products (Groceries, Non Food, Fresh Food & Electronics), consumers, and the physical appearance of the store based on Key Performance Index (KPI) and applicable SOPs to achieve optimal store performance so as to generate profits and maximum sales growth based on customer type.

PT Lotte Shopping Indonesia and PT Lotte Mart Indonesia are subsidiary companies of Lotte Group, one of the Top Five biggest groups with diverse businesses in Korea and one of the leading multinational retail companies in Indonesia. Currently, we have 48 stores across Indonesia and still counting.

VISION

Lifetime Value Creator

Our Resolution for the Next 50 Years

MISSION

We enrich people’s lives by providing superior products and services that our customers love and trust.