Spa & Wellness Manager

Bali Jobs Recruitment; Denpasar; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A premier wellness resort in Bali is seeking a passionate Spa and Wellness Manager to oversee spa operations and enhance guest experiences. The ideal candidate has leadership experience, a degree in Wellness Management, and a strong background in budgeting and cost control. You'll lead a diverse team and develop wellness programs aligned with our holistic philosophy, ensuring exceptional service and satisfaction for our guests.

Qualifications

• 2+ years of leadership experience in a wellness resort or similar environment.
• Proven experience in budgeting, reporting, and cost control.
• Fluent in English, both verbal and written.

Responsibilities

• Oversee daily operations of the spa and wellness center.
• Lead and mentor wellness professionals and support staff.
• Develop, implement, and monitor wellness programs and spa treatments.

Skills

Leadership

Interpersonal skills

Management

Multitasking

Budgeting

Education

Degree or certification in Wellness Management or related field

Tools

Microsoft Excel

Booking systems

Job description

Our client, an eco-luxury wellness resort in Bali, is seeking an experienced and passionate Spa and Wellness Manager to oversee the daily operations of their spa and wellness programs, ensuring a holistic and exceptional guest experience for a five-star standard of service.

Requirements

• Degree or certification in Wellness Management, Hospitality, Integrative Health, Medical, or a related field
• Minimum 2 years of leadership experience in a wellness resort, medi‑spa, wellness clinic, or medical clinic environment
• Proven experience in budgeting, reporting, and cost control
• Proficient in Microsoft Excel, booking systems, and relevant software tools
• Fluent in English, both verbal and written
• Strong interpersonal, management, and multitasking skills
• A confident and grounded presence, with excellent team leadership capabilities
• Strong aesthetic sense and attention to creating a serene and inspiring wellness atmosphere
• Detail-oriented while maintaining a strong strategic perspective
• Ability to seamlessly blend luxury hospitality with clinical integrity in all wellness offerings
• A genuine passion for longevity, transformation, and holistic guest care
• Open to both local and expat candidates

Responsibilities

• Oversee the daily operations of the spa and wellness center, ensuring the highest standards of service, cleanliness, and guest satisfaction
• Lead and mentor a diverse team of wellness professionals, therapists, and support staff
• Develop, implement, and monitor wellness programs, spa treatments, and holistic offerings aligned with the resort’s brand and philosophy
• Collaborate with marketing and sales teams to promote wellness packages and events
• Ensure smooth scheduling and operations using the resort’s booking and management systems
• Manage department budgets, generate reports, and monitor cost controls to ensure financial efficiency
• Maintain compliance with health and safety standards, and ensure proper certification and licensing of all spa practitioners
• Work closely with senior leadership to align wellness strategies with the resort’s overall goals and guest expectations
• Foster an atmosphere of tranquility, professionalism, and transformational guest experiences