SOZO SKIN - Area Manager (Medan)

SEVEN Retail Group; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

SOZO Skin Clinic is hiring an Area Manager to drive sales and oversee multiple clinics, ensuring consistent patient experience and operational efficiency. The role focuses on developing sales strategies, coaching staff, and optimizing budgets across locations.

This position aligns with Seven Retail's House of Brands initiative, delivering premium services with accessible pricing and growth for a scalable lifestyle business.

Qualifications

• Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).
• 3-5+ years of experience in multi-unit management, preferably in beauty/wellness/retail.

Responsibilities

• Drive sales growth across all clinics by promoting services, products, and special offers.
• Develop and implement sales strategies to meet and exceed monthly, quarterly, and annual revenue targets.
• Monitor daily, weekly, and monthly sales performance and proactively address underperformance.
• Train and coach clinic teams on upselling, cross selling, and client retention techniques.
• Analyze market trends and feedback to identify opportunities for growth.
• Oversee day-to-day operations of multiple Sozo clinics to ensure consistency and efficiency.

Skills

Leadership

Sales targets

Customer service

Operations management

Communication

Education

Bachelor's degree (Business Admin / Retail Mgmt)

Job description

SOZO Skin Clinic is a place that provides professional services related to skin care and beauty, including the process of skin rejuvenation, skin lightening, and repairing various defects that appear on the skin. In SOZO Skin Clinic we provide you premium services with affordable prices. Currently we are looking for individuals who want to join and develop with us in advancing SOZO Skin Clinic as Manager Area.

Qualifications,

• Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).
• 3-5+ years of experience in multi-unit management, preferably in the beauty, wellness, or retail sectors.
• Strong leadership, organizational, and interpersonal skills.
• Proven track record of achieving sales targets and improving operational efficiency.
• Excellent communication and problem solving abilities.
• Passion for the beauty and wellness industry with an eye for aesthetics and client service.

Job Description,

• Drive sales growth across all clinics by promoting services, products, and special offers
• Develop and implement sales strategies to meet and exceed monthly, quarterly, and annual revenue targets
• Monitor daily, weekly, and monthly sales performance and proactively address underperformance
• Train and coach clinic teams on upselling, cross selling, and client retention techniques
• Analyze market trends and customer feedback to identify new opportunities for growth
• Oversee the day-to-day operations of multiple Sozo clinics to ensure consistency and efficiency
• Implement and uphold standard operating procedures (SOPs) across Sozo clinics
• Monitor customer feedback and handle escalated client concerns or complaints professionally and promptly
• Identify training and development needs, and coordinate with training team for implementation
• Lead, mentor, and motivate clinic managers and their teams to achieve operational and sales excellence.
• Manage clinic budgets, control costs, and ensure profitability of each location.
• Coordinate with marketing, inventory, and supply chain teams to ensure smooth clinic operations

By the year 2020, Seven Retail established itself as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle services. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation. Our mission is to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living.

By the year 2020, Seven Retail established itself as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle services. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation. Our mission is to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living.