Social Media Manager/Virtual Assistant

An; Surabaya ꦱꦸꦫꦧꦪ; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A creative agency is seeking a Social Media Manager to handle content scheduling and community engagement across platforms like Instagram and TikTok. The ideal candidate will have a strong grasp of social media best practices, excellent communication skills, and a passion for storytelling. This position is fully remote, offering flexible hours and opportunities for growth within a dynamic team.

Benefits

Fully Remote & Flexible Hours

Mentorship and Coaching

Positive Company Culture

Qualifications

• Must have previous experience in social media management or content creation.
• Experience with social media analytics to optimize content performance is essential.
• Basic knowledge of SEO and social media scheduling tools is preferred.

Responsibilities

• Schedule and post content across social media platforms.
• Engage with followers and track audience interactions.
• Organize content files and maintain a structured content library.
• Research trends and support Meta Ads Campaigns.
• Perform admin tasks including email management and calendar scheduling.

Skills

Strong understanding of social media platforms

Excellent English communication skills

Organized and detail-oriented

Proficient in Google Workspace/Drive

Familiar with Canva or similar tools

Proactive and reliable

Tools

Canva

Basic photo/video editing software

Job description

About Us

AN.Told is a creative agency that transforms the way businesses tell their stories through powerful visual and narrative‑driven content. We specialize in photography, videography, social media management, and storytelling campaigns — working with chefs, creatives, and brands who value authenticity and craft.

Beyond client work, we run passion projects like The AN.Told Story, a documentary‑style platform that highlights underdog journeys and real stories from the creative and hospitality world. We’re also building AN.Told Apparel, a clothing line that’s not just stitched fabric but a wearable story of success, grit, and individuality.

Our mission is simple but bold: to connect people through stories that matter. We’re a small, agile team with a strong creative vision, working with some of the most talented chefs, brands, and creatives in Australia (and beyond).

Responsibilities

• Content Scheduling & Publishing:

  Schedule and post content across Instagram, Facebook, TikTok, and YouTube. Ensure posts are published on‑time, following the content calendar. Optimize captions, hashtags, tags, and post timings for engagement.

• Community Management:

  Actively engage with followers: reply to DMs, comments, story mentions. Initiate conversations with potential collaborators, chefs, creatives. Track and report on audience interactions (engagement, feedback, sentiment).

• Content Coordination & Asset Management:

  Organize raw content files (photos, videos, edits) from shoots. Upload approved assets to cloud storage and maintain a structured content library. Assist in creating Instagram Stories, Reels drafts (with guidance).

• Social Media Growth Initiatives:

  Research and suggest relevant trends, audios, and content ideas (aligned with AN.Told style). Help in outreach campaigns (e.g., connecting with chefs, influencers, potential clients). Support the execution of Meta Ads Campaigns (monitor comments, track leads).

• Admin & Virtual Assistant Tasks:

  Email management for general inquiries and collaborations. Calendar scheduling for meetings, shoots, and activations. Assist in preparing decks, proposals, and documents (based on provided structure). Track task lists and follow up on deadlines.

Key Requirements

• Must‑Have Skills: Strong understanding of Instagram, TikTok, YouTube, Facebook (algorithms, best practices, engagement tactics). Excellent English communication (especially in writing — DMs, captions, comments). Organized & detail‑oriented — must handle multiple tasks with accuracy. Proficient in Google Workspace/Drive — managing files, sheets, calendars. Familiar with Canva (or similar tools) — for basic content design and layouts. Reliable and proactive — takes initiative without constant supervision.
• Personal Qualities: Passion for storytelling and community building. Problem‑solver mindset, able to "figure things out". Comfortable working in a fast‑paced, flexible environment. Open to growth, feedback, and being part of a small but ambitious team.

Preferred Qualifications

• Previous experience in social media management or content creation.
• Experience with social media analytics to understand audience engagement and optimize content performance.
• Basic knowledge of SEO, hashtags, social media analytics, and social media scheduling tools.
• Experience with basic photo/video editing software (e.g., Canva, CapCut, Adobe, etc).
• Creative mindset with an ability to bring fresh ideas to the table.
• Passion for Growth, F&B, creative media, and entrepreneurship.

What We Offer

• Fully Remote & Flexible Hours – Work from anywhere.
• Flexible Working Hours Customizable Work Arrangements.
• Mentorship and Coaching.
• Positive Company Culture – A team that values creativity, authenticity, and teamwork.
• Growth Opportunities – Build a solid portfolio with an international company.
• Mission‑Driven – We believe in growing together and supporting each other’s success.

Drop your resume to our email