Social Media & Community Coordinator

PT Senior Marketing System Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading marketing services company in Jakarta is seeking a creative Social Media & Community Coordinator. In this role, you will build the brand's presence and engage our audience on digital platforms. The ideal candidate will have a bachelor’s degree, 2+ years of experience in social media management, and strong English communication skills. You will also be responsible for coordinating content efforts and monitoring community engagement metrics. Join us to be part of a community-driven environment that promotes health and wellness.

Qualifications

• Bachelor’s degree from a reputable university.
• 2+ years of experience in social media, community management, or digital marketing.
• Strong understanding of social media formats and trends.

Responsibilities

• Create monthly and campaign-based content briefs for community creators.
• Coordinate activation themes, challenges, and posting initiatives.
• Track submissions and adherence to content briefs.

Skills

Social media management

Community engagement

Content coordination

Strong communication skills

Analytical skills

English proficiency

Education

Bachelor’s degree

Job description

We are looking for a creative, proactive, and community-driven Social Media & Community Coordinator to join our team. In this role, you will be responsible for building our brand presence, engaging with our audience, and nurturing a strong and active community across all digital platforms.

Job Requirements

• Bachelor’s degree from a reputable university.
• 2+ years of experience in social media, community management, or digital marketing.
• Strong understanding of social media formats, trends, and platform behavior (IG, TikTok, YouTube).
• Comfortable managing multiple creators and coordinating large-scale content uploads.
• Solid grasp of engagement metrics (including ER).
• Excellent communication and coordination skills.
• Highly organized with strong calendar & deadline management.
• Ability to review/filter content for accuracy, tone, and brand alignment.
• Experience managing influencers/creators.
• Experience in health, wellness, or science communication is a plus.
• Strong English proficiency (spoken & written).

Job Responsibilities

• Create monthly & campaign-based content briefs for community creators.
• Coordinate activation themes, challenges, and posting initiatives.
• Track submissions, uploads, and adherence to content briefs.
• Review content format, accuracy, captions, and brand alignment.
• Maintain the content calendar for community-driven posts.
• Monitor ER, reach, saves, shares, and other key metrics.
• Prepare weekly & monthly performance reports.
• Support community rewards, recognition programs, and special events.

Company Overview

SMS Indonesia, established in 2014, is a wholly owned subsidiary of a No.1 healthcare information infrastructure company in Japan. Operating in 15 countries, SMS focuses on nursing care, medical care, healthcare, and senior life segments, offering career-related services, management support services, and online communities. The company provides consultancy services in healthcare and health information technology to healthcare providers, professionals, and end-users.

Mission

Our service in Indonesia is to offer clinics, hospitals, and doctors as marketing channels to our clients, enabling branding, promotion, and product activation with medical professionals across a network of over 2,200 clinics and a wide range of hospitals.