Shift Technician

DayOne; Batam; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

DayOne in Batam, Indonesia, is seeking a skilled Operations and Maintenance professional to monitor and maintain critical data centre infrastructure, perform preventive maintenance, and respond to alarms 24/7. The role requires leadership in a fast-paced environment and strong collaboration with the team.

Candidates should hold a Bachelor's degree in Engineering or IT and have at least two years of data centre experience, with a focus on safety and incident management.

Qualifications

• Bachelor's degree in Engineering, IT, or related field; 2+ years in data centre operations.
• Experience leading teams and coordinating maintenance activities.
• Strong communication and collaboration skills in a fast-paced environment.
• Knowledge of safety protocols and regulatory compliance in data centres.

Responsibilities

• Monitor and maintain critical infrastructure systems including cooling, power, UPS, and generators.
• Respond to alarms, troubleshoot, and perform repairs as needed.
• Assist in implementing new systems and equipment.
• Utilize monitoring tools to track performance and identify issues.
• Manage incidents and coordinate with vendors for repairs.
• Adhere to health and safety procedures and participate in drills.
• Collaborate with shift technicians and support staff for smooth operations.

Skills

Strong leadership

Excellent communication

Team collaboration

Safety awareness

Problem solving

Education

Bachelor's Degree in Engineering/IT or related field

Job description

Join DayOne – Shaping the Future of Data Infrastructure DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started. As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

Operations And Maintenance

• Monitor and maintain critical infrastructure systems, including Cooling, power distribution, UPS, generators, and fire suppression systems.
• Conduct regular inspections and preventive maintenance on all equipment.
• Respond promptly to alarms and incidents, performing troubleshooting and repairs as needed.
• Assist in the implementation of new systems and equipment.

System Monitoring

• Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations.
• Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues.

Incident Management

• Manage and escalation incidents according to established protocols.
• Coordinate with vendors and service providers for troubleshooting and repairs.
• Document all incidents, maintenance activities, and repairs in the maintenance management system.

Health And Safety

• Adhere to all safety protocols and procedures, ensuring a safe working environment.
• Participate in safety drills and training sessions.
• Report any safety hazards or incidents to the Shift Supervisor.

Team Collaboration

• Work closely with other shift technicians and support staff to ensure seamless shift transitions.
• Provide support and assistance to other team members as needed.
• Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications

• Bachelor's Degree in Engineering, Information Technology, or related field]- Minimum [2] years of experience in data centre operations or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Technical proficiency in data centre systems and operations.
• Ability to work in a fast-paced, 24/7 operational environment.
• Strong problem-solving and decision‑making abilities.
• Knowledge of safety protocols and compliance standards.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.