Shariah Financial Advisor - Growth & Bonus (Aceh)

Groove; Manado; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

Marriott International is seeking a sales-focused leader to assist in soliciting and handling sales opportunities for our Courtyard brand in Manado. You will help ensure proper turnover for service delivery and contribute to achieving sales objectives while building long-term, valuable relationships with customers.

The role emphasizes relationship development, collaboration with sales channels, and understanding market trends to maximize revenue in a dynamic hospitality market.

Qualifications

• Education and experience requirements: a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 2 years sales/marketing experience, or a 4-year degree with no work experience.
• Candidates should demonstrate ability to build relationships, generate sales opportunities, and manage customer turnover to ensure timely service delivery.
• Proven ability to meet personal sales goals and to collaborate with cross-functional teams.

Responsibilities

• Builds and strengthens relationships with customers to enable future bookings and sales opportunities.
• Participates in sales calls, events, and trade shows to acquire new business.
• Manages follow-through and turnover to Event Management and internal stakeholders.
• Supports proposal generation, contracts, and customer communications for booked business.
• Identifies market trends and target customers to maximize revenue for the location.

Skills

Relationship building

Sales knowledge

Customer service

Education

2-year degree in Business Admin/Marketing/Hotel & Restaurant Mgmt

Bachelor’s degree in Business Admin/Marketing/Hotel & Restaurant Mgmt

Job description

Job Description

Additional Information
Job Number
Job Category Sales & Marketing
Location Kayuwatu Kairagi II, JL AA Maramis, Manado North 95254, Indonesia
VIEW ON MAP ( Full Time
Located Remotely? N
Position Type Management
JOB SUMMARY
The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

• Education and Experience
  - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
  OR
  - 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Assists with managing and developing relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities

• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Assists in closing the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service

• Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the company's customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.