Service Engineer

PT Apex Nusantara Indo; Daerah Khusus Ibukota Jakarta; On-site; IDR 502.596.000 - 753.896.000; Full time

Job summary

A technology services company in Jakarta is seeking a service engineer to provide installation and troubleshooting support for X-ray systems. The ideal candidate will communicate openly with colleagues and customers, have experience as a service engineer, and hold a qualification as an electro medical engineer (ATEM). Experience with global leading X-ray diagnostic devices is preferred. The role emphasizes proactive approaches to customer success, enhancing loyalty and reputation within the market.

Qualifications

• Experience as a service engineer for general X-ray systems.
• Ability to communicate openly and foster teamwork.
• Proactive approach to customer success and loyalty enhancement.

Responsibilities

• Install and set up equipment on-site and provide troubleshooting support after installation.
• Enhance customer loyalty and reputation through exemplary service.

Skills

Open communication

Independent problem-solving

Education

Electro medical engineer qualification (ATEM)

Tools

X-ray systems

Job description

• Product: CR, DR, X-ray system including console (additionally, PACS in the future)
• Installation and set-up onsite support, troubleshooting after installation, proactive approach after sales for customer success, and enhancement of loyalty and reputation

Desired profile

• A person who can communicate openly with colleagues or customers and help each other to achieve team goals
• A person who can think and act actively and independently to achieve goals or solve problems

Required conditions

• Experience as a service engineer of the general X-ray system
• Qualification of electro medical engineer(ATEM)

Preferred conditions

• Experience in global leading principal of X-ray diagnostic devices (Fujifilm, Siemens, Philips, GE)