Service Assistant - Kelapa Gading

UOB; Jakarta Pusat; On-site; IDR 44,640,000 - 72,540,000; Full time

Job summary

UOB Indonesia is seeking a Service Assistant (Teller) in Jakarta to handle deposits, transfers, and withdrawals accurately and efficiently. You will be the first touchpoint for customers and may refer to other bank areas as needed. This role supports sales initiatives and customer satisfaction while reducing operational losses.

The position is on-site at Jakarta Utara, with a 30+ day application window. UOB emphasizes equal opportunity and accommodations as required throughout the recruitment

Qualifications

• Customer service experience preferred.
• Strong communication and attention to detail.

Responsibilities

• Process deposits, transfers, withdrawals, and other transactions per policy.
• Serve as first point of contact for customers and cross-sell bank products.
• Support revenue growth and customer satisfaction while minimizing errors.

Job description

## Service Assistant - Kelapa GadingApplyremote type: Onsitelocations: Jakarta Utara (City Area)time type: Full timeposted on: Posted Todaytime left to apply: End Date: December 31, 2026 (30+ days left to apply)job requisition id: JR91063Company: 3111 UOB Indonesia **About UOB**United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.**Job Description**Customer Service (Teller) is responsible for accurately processing all deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures. Often serves as the first point of contact to the customer, and manages cross-selling bank products, or refers customers to other areas of the bank. Supports activities towards maximizing revenues, product initiatives, sales, customer satisfaction, and minimizing operational losses, in addition to deepening existing relationships and minimizing customer attrition.Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.## **Additional Requirements**Develop, Engage, Execute, StrategiseBe a Part of the UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a Difference