Service Advisor

PT Adi Sarana Armada, Tbk; Indonesia; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading transportation service company is seeking a Service Advisor to manage vehicle maintenance activities and ensure adherence to service level agreements. The ideal candidate holds a diploma in Automotive Engineering and has at least one year of experience in a similar role. Strong communication skills and a customer-oriented mindset are essential, alongside the willingness to be placed at various branches throughout Indonesia. This role offers an exciting opportunity within a rapidly expanding company.

Qualifications

• 1 Year experience as Service Advisor is required.
• Must be willing to be placed in one of ASSA Branches throughout Indonesia.

Responsibilities

• Manage and monitor activities associated with maintenance and repair.
• Ensure services meet agreement expectations.

Skills

Good Communication Skill

Customer Service Oriented

Energetic and high initiatives

Education

Diploma degree from Automotive Engineering

Job description

Job Description

Manage / monitor the activities associated with maintenance, repair and vehicle documents in order to maintain the reliability of the unit and provide services according to SLA (Service Level Agreement) that has been agreed upon.

Job Qualifications

• Diploma degree from Automotive Engineering
• Have 1 Year experience as Service Advisor
• Good Communication Skill
• Customer Service Oriented
• Energetic and high initiatives
• Willing to be placed in one of ASSA Branches through out Indonesia

Manufacturing, Transport & Logistics 101-1,000 employees

About the Company

ASSA (PT Adi Sarana Armada Tbk) is one of the largest transportation service companies with highest growth in Indonesia. ASSA provides transportation solutions that encompass car rental for individuals and corporations, logistic transporter, and driver management services.

Initially, ASSA was established in 2003 with a starting fleet of 819 vehicles under the name of Adira Rent. In October 2010, our company officially transformed to ASSA, with the main commitment to always provide the best service quality and be the “Trusted Partner in Transportation Services”. The quality management, environmental management, and occupational health and safety systems are also improved and realized through obtaining the certifications of ISO 9001, ISO 14001, OHSAS 18001 & UKAS.

With our rapidly growing business, ASSA now manages more than 19,000 vehicles and 4,000 drivers, serving over 1,000 corporations throughout Indonesia. We have also expanded our operational network to most major cities. We aim to assure a smooth fleet operation through over 690 authorized service centers, backed by the 24/7 support from ASSA Solution Center.