Senior Technician

Trakindo; Jayapura; On-site; IDR 66,960,000 - 89,280,000; Full time

Job summary

Trakindo in Jayapura, Indonesia is looking for a dedicated professional to join their Heavy Equipment team. The role involves guiding lower-level staff, completing service documents, and ensuring compliance with safety standards while performing mechanical job processes.

Candidates should hold a minimum SMK in Electrical or Mechanical fields and have at least 2 years of experience in Heavy Equipment. The position emphasizes continuous improvement and customer satisfaction as key responsibilities.

Qualifications

• Minimum 2 years experience in Heavy Equipment.

Responsibilities

• Guide lower-level employees as part of their development.
• Complete service administration documents accurately.
• Perform contamination control activities for safety.
• Identify waste and participate in continuous improvement.
• Execute mechanical job processes for quality service.
• Provide technical explanations to customers.

Skills

Technical guidance

Contamination control

Safety activities

Mechanical job processes

Customer problem-solving

Education

SMK in Electrical, Heavy Equipment, Mechanical, Technical major

Job description

Job Descriptions

Requirements:

• Minimum SMK in Electrical, Heavy Equipment, Mechanical, Technical major.
• Minimum 2 years experience in Heavy Equipment.

Responsibilities

• Have ability to give guidance to lower level as part of development.
• Complete, verify, and submit service administration and technical or technology job documents in accordance with standard manuals and procedures, ensuring accurate records and proper service processing.
• Perform contamination control and safety activities for technical or technology job processes in accordance with standard manuals and procedures, ensuring safe, clean, and compliant service execution.
• Identify waste and participate in continuous improvement to improve safety, quality, and efficiency.
• Execute mechanical jobs processes (Testing and Adjusting, Technical Analysis 2, Performance Analysis, Cat EM system analysis, Failure Analysis) in accordance with standard manuals and procedures to ensure accurate, consistent, and reliable service quality.
• Ensure implementation of corporate standard procedures and best practices to maintain consistent service execution and operational compliance.
• Provide technical explanations to customers regarding problem solving under guidance to clarify issues and solutions provided.
• Ensure service activity with quick response, meet target completion and customer requirements to maintain satisfactory quality of technical or technology job processes and results.
• Process parts requests and returns for technical or technology job processes by following standard manuals and procedures, ensuring parts or components are in good condition when handover to customers to support accurate service processing and reliability.
• Ensure tools and equipment utilization for technical or technology job processes in accordance with standard manuals and procedures, ensuring they are in good condition to support safe, accurate, and efficient technical execution.
• Define services requirement (revenue, warranty or guarantee) related to customer request to meet customer needs and request.