Senior Sales Manager - MICE

Sofitel; Provinsi Bali; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A prestigious beachfront resort in Bali is seeking a Senior Sales Manager to identify and manage group and banquet opportunities. Key responsibilities include driving revenue and securing business within the MICE sector, ensuring seamless service delivery. The ideal candidate will possess a Bachelor’s degree, strong leadership and negotiation skills, and fluency in English and Bahasa Indonesia.

Qualifications

• Strong knowledge of the MICE sector and current market trends.
• Demonstrated ability to develop successful sales strategies.
• Cultural sensitivity and ability to build diverse stakeholder relationships.

Responsibilities

• Identify and manage group and banquet opportunities.
• Drive revenue by securing profitable business.
• Collaborate with MICE and Event Team for seamless service.

Skills

Leadership skills

Negotiation skills

Communication skills

Analytical skills

Problem-solving skills

Fluency in English

Fluency in Bahasa Indonesia

Education

Bachelor's degree in Hospitality Management or related field

Tools

CRM software

Sales management tools

Job description

Company Description

Experience the epitome of French-inspired luxury at Sofitel Bali Nusa Dua Beach Resort, a prestigious 5-star beachfront haven boasting tropical gardens and sleek modern architecture. Offers exclusive experiences for ALL members, this magnificent resort provides 413 exquisite rooms, including 39 suites and villas, along with an array of resort facilities.

Indulge in a culinary journey at three restaurants and two bars, rejuvenate at Sofitel FITNESS and Sofitel SPA, and delight in the outdoor and indoor kids club. Additionally, the resort features 24 function venues, including a Grand Ballroom and a Beachfront Ballroom. Discover the ultimate Art de Vivre at Club Millésime, where delectable cuisine, exquisite wines, and Balinese charm await.

Nestled in the serene Nusa Dua enclave, this remarkable 5-star beach resort offers easy access to Bali’s tranquil eastern coastline. Just a 10-minute drive from the airport and a short distance from the water sport coastal area of Tanjung Benoa, it is situated within the exclusive resort area of Nusa Dua, showcasing a picturesque sunrise, pristine beach, and a 7 km beachside pathway ideal for morning walks or cycling tours.

Job Description

We are seeking a proactive Senior Sales Manager who will be responsible for identifying, soliciting, and managing group and banquet opportunities. As a key member of our sales team, this individual will be expected to actively pursue every business opportunity to maximize revenue potential, achieve both personal and team sales goals, and ensure all business is properly and promptly turned over for seamless service delivery.

Reporting to Director of MICE, the Senior Sales Manager will also play a crucial role in driving customer loyalty by delivering Sofitel cousu‑main (tailor‑made) service throughout the client journey, while consistently nurturing relationships to grow accounts on behalf of the company.

• Understanding Market Opportunities & Driving Revenue.
• Targets MICE accounts, markets, and segments with a strong focus on proactive solicitation and account saturation.
• Maintains a strong understanding of the overall market - competitor strengths and weaknesses, economic trends, and demand dynamics - to effectively position and sell against competitors.
• Secures the most profitable business opportunities for the property by aligning sales strategies with market conditions and property objectives.
• Applies strong negotiation skills and creative selling techniques to close business and finalize contracts successfully.
• Collaborates closely with MICE and Event Team to effectively manage business opportunities and ensure alignment.
• Responds promptly to incoming MICE inquiries. Identifies, qualifies, and solicits new MICE and banqueting business to achieve individual and property revenue goals.
• Concentrates efforts on accounts with significant sales and revenue potential.
• Develops and implements effective MICE and banqueting sales strategies, plans, reports, and actions.
• Designs, develops, and sells creative and memorable catered events tailored to client needs.
• Maximizes revenue potential through strategic upselling of packages, enhancements, and creative food and beverage options.
• Ensure compliance with local regulations and industry standards in all MICE operations.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Strong knowledge of the MICE sector, current market trends, and the Indonesian hospitality landscape
• Excellent leadership, negotiation, and communication skills
• Proficiency in CRM software and sales management tools
• Fluency in English and Bahasa Indonesia
• Demonstrated ability to develop and implement successful sales strategies in diverse markets
• Strong analytical and problem‑solving skills with a data‑driven approach to decision‑making
• Ability to work in a fast‑paced, dynamic environment and adapt to changing market conditions
• Willingness to travel within Indonesia and internationally as required
• Cultural sensitivity and ability to build relationships with diverse stakeholders
• Visionary mindset with a passion for innovation in the MICE industry