SENIOR QA ENGINEER/ENGINEER 1

PT PCI Elektronik Internasional; Batam; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading electronics manufacturing company in Batam, Indonesia is seeking a QA/QC engineer with a minimum of 5 years' experience. The role involves handling customer feedback, performing quality analyses, and ensuring compliance with ISO standards. Candidates should have a university degree in engineering and strong English communication skills. Join a growing company with over 25 years in the industry and opportunities for continuous improvement.

Qualifications

• University graduate with engineering background preferable.
• Able to communicate effectively in spoken and written English.
• Min. 5 years experience in electronic manufacturing QA/QC.

Responsibilities

• Handle customer feedback/complaints and communicate resolutions.
• Perform immediate responses to quality issues through analysis.
• Review and implement quality control procedures.
• Process RMA forms and ensure customer follow-up.
• Support NPI and lead QAE and technicians.
• Contribute to continuous improvement efforts.

Skills

5 years experience in QA/QC

Problem solving

Failure analysis

Teamwork

Interpersonal communication skills

Knowledge of ISO 9001

Education

University graduate with engineering diploma

Tools

8D report

Control Plan

SPC

FMEA

Job description

University graduate with diploma graduate with experience. Preferably from engineering

Able to speak and written in English.

Min. 5 years’ experience as QA/QC in electronic manufacturing company, continuous improvement activities, root cause investigation, (experienced engineer from non-QA/QC is also welcome to apply)

Job Responsibilities

• Handle customer feedback/complaint with 8D/investigation report and communicate with customer
• Perform containment action as immediate response to quality issues, perform failure analysis
• Review procedure and work instruction to be performed and implemented by QC.
• Process RMA form customer for approval, verification, and follow-up until completion
• Support NPI, MSA, GR&R activities, Lead QAE and technicians
• Problem solving, failure analysis, ISO 9001, Control Plan, SPC, MSA, FMEA
• Teamwork and interpersonal communication skills

Company Overview

PT PCI Elektronik Internasional is a subsidiary Company of PCI Private Limited. PCI Private Limited is a leading Electronic Manufacturing Services (EMS) company headquartered in Singapore with 25 years of manufacturing experience in Batam. We serve global OEM customer, offering design/manufacturing services for the telecommunications, office automation, industrial, automotive and medical sector.

Company History

We started as a printed circuit board manufacturer in the heart of Silicon Valley, San Jose, in 1972. As demand for high-technology exploded, we added LCD and electronics contract manufacturing to our range of services.

We are one of the pioneer companies to identify Batam, Indonesia as a cost-efficient location. Our Batam factory was set up in 1990 and continues to operate today.

In 2000, we divested our PCB and LCD manufacturing arms to fully focus on electronics contract manufacturing. We also foresaw the emergence of China as the world’s factory and started our Shanghai factory in 2000.

Today, we are growing beyond providing just manufacturing services; we have design solutions which can be used to our clients’ advantage.

Consumer Electronics Manufacturing 1,001-5,000 employees