Senior Officer, Corporate Account Services, Technology & Operations

DBS; Indonesia; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading banking institution in Indonesia seeks an experienced Senior Officer for Corporate Account Services within Technology & Operations. This role involves managing corporate banking accounts, addressing client inquiries, and ensuring compliance with regulations. The ideal candidate will have at least 5 years of experience in banking, strong analytical and problem-solving skills, and a commitment to exceptional customer service. This dynamic role offers a competitive salary and benefits.

Benefits

Competitive salary

Professional development opportunities

Dynamic environment

Qualifications

• Minimum 5 years of experience in a similar role within banking or financial services.
• Strong analytical and problem-solving skills, able to interpret complex financial data.
• Excellent communication and interpersonal skills for effective client interaction.
• Proficient in relevant banking and financial software applications.
• Ability to work independently and collaboratively in teams.
• Commitment to exceptional customer service with attention to detail.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Manage a portfolio of corporate banking accounts providing efficient account services.
• Address inquiries and resolve issues in a timely manner.
• Collaborate with cross-functional teams for comprehensive client solutions.
• Maintain accurate records of client accounts and transactions.
• Ensure compliance with policies, procedures, and regulations.
• Contribute to process improvements within the operations team.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Attention to detail

Tools

Banking software

Financial software applications

Job description

Job Description - Senior Officer, Corporate Account Services, Technology & Operations (WD77352)

Job Description

Senior Officer, Corporate Account Services, Technology & Operations - ( WD77352 )

Business Function

DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W)

Responsibilities

• Manage a portfolio of corporate banking accounts, ensuring efficient and effective account services
• Addressing their inquiries and resolving any issues in a timely and professional manner
• Collaborate with cross-functional teams, such as relationship managers and product specialists, to provide comprehensive solutions to meet client needs
• Maintain accurate and up-to-date records of client accounts and transactions
• Ensure compliance with all relevant policies, procedures, and regulatory requirements
• Contribute to the development and implementation of process improvements and best practices within the operations team
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Requirements

• Minimum 5 years of experience in a similar role within the banking or financial services industry
• Strong analytical and problem-solving skills, with the ability to interpret complex financial data
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and cross-functional teams
• Proficient in the use of relevant banking and financial software applications
• Demonstrated ability to work independently and as part of a team
• Commitment to providing exceptional customer service and maintaining a high level of attention to detail
• Ability to work under pressure and meet deadlines

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.