Senior Manager, Voice Surveillance

Macquarie Group; Indonesia; On-site; IDR 2.801.867.000 - 3.002.002.000; Full time

Job summary

A global financial services company is seeking a Global Voice Surveillance Lead located in Indonesia. In this role, you will oversee the design and execution of the voice surveillance program, ensuring that surveillance controls are robust and compliant with regulatory expectations. You will engage with various stakeholders and manage key projects, utilizing emerging technologies to enhance surveillance outcomes. The position offers a competitive salary range of $168,000 to $180,000 annually with additional discretionary incentive compensation.

Benefits

Annual discretionary incentive compensation award

Qualifications

• Experience in managing voice surveillance programs.
• Strong understanding of regulatory expectations.
• Ability to partner with various stakeholders.

Responsibilities

• Oversee the design and execution of voice surveillance program.
• Ensure surveillance controls are robust and meet regulatory expectations.
• Lead key projects and manage regulatory deliverables.

Job description

Job Overview

As the Global Voice Surveillance Lead, you will oversee the design, execution, and continuous improvement of our voice surveillance program across all regions. You’ll ensure surveillance controls are robust, regulatory expectations are met, and the program adapts to new risks and communication channels. Your role will involve partnering with stakeholders in Compliance, Technology, Front Office, Operations, and Internal Audit to deliver high‑quality surveillance outcomes. You will also lead key projects, manage regulatory deliverables, and drive enhancements using emerging technologies.

Compensation

Salary range for this position: $168,000 – $180,000/Year. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, peer and market data, prior performance, business sector, and geographic location. You may also be eligible for an annual discretionary incentive compensation award. You can further read about the full spectrum of benefits we offer our people listed below.