Senior International Student Counsellor - Study Abroad

AECC Holdings Pty; Jakarta Pusat; On-site; IDR 180,000,000 - 240,000,000; Full time

Benefits offered by this job

No perks listed

Job summary

AECC is looking for a Senior Student Counsellor in Jakarta to guide students through abroad study applications and visa processing. You will deliver end-to-end consultancy for UK/Ireland/Canada/USA/Australia and New Zealand, helping students choose optimal country, course and university with clear guidance.

You will manage admissions communications, keep students informed, file visas, and respond to queries while delivering exceptional client service and MIS reporting.

Qualifications

• Extensive experience advising international students.
• Knowledge of UK higher education and admissions.
• Strong communication and intercultural skills.
• Experience using Customer Relationship Management platforms.
• Customer-focused with teamwork abilities.

Responsibilities

• Assist students with studying abroad queries and provide end-to-end consultancy.
• Explain eligibility, suggest suitable countries, courses, and universities.
• Explain admission, visa documentation, and other requirements.
• Manage admission process from filing to regular student updates.
• Handle case follow-ups and ensure positive outcomes with excellent service.
• Stay updated on destination country policies and requirements.
• Prepare MIS reports as required by management.

Skills

International student advising

UK higher education system

Cross-cultural communication

Written and verbal communication

Team player

Customer-centric

CRM platforms

Education

Bachelor's or Master's degree

Job description

AECC is looking for a Senior Student Counsellor in Jakarta to guide students through abroad study applications and visa processing. You will deliver end-to-end consultancy for UK/Ireland/Canada/USA/Australia and New Zealand, helping students choose optimal country, course and university with clear guidance.

You will manage admissions communications, keep students informed, file visas, and respond to queries while delivering exceptional client service and MIS reporting.