Senior Field Collection

PT Moladin Finance Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading financial technology company in Indonesia seeks a Supervisor or Team Leader to oversee a Third Party team. You will manage operational activities, enhance performance standards, and collaborate with management to improve collection rates. A Bachelor's degree in finance or a related field along with 2+ years in a supervisory role is mandatory. Strong interest in fintech and proficiency in Microsoft Office and Google tools are essential.

Qualifications

• 2+ years as a Supervisor or Team Leader.
• Strong interest in the financial technology industry.
• Experience in Agency Management is preferred.

Responsibilities

• Lead a team and monitor Third Party team's performance.
• Responsible for overall Third party team operational activities.
• Liaise with management to increase collection rate.

Skills

Team leadership

Coaching

Negotiation

Analytical skills

Communication skills

Education

Bachelor's degree in finance or related field

Tools

Microsoft Office

Google Sheets

Google Drive

Job description

Responsibilities

Lead a team and monitor Third Party team's performance to ensure all standards and targets are met.

Responsible for overall Third party team operational activities from briefing to debriefing.

Manage overall team performance standards and compliance.

Liaise with trainer, supervisor, and management to increase collection rate of NPL late users.

Perform meeting with the management team to cover performance results and solution or action items.

Requirements

• Bachelor's degree or equivalent experience, preferably in finance, banking, or a related field.
• At least 2 years of experience as a Supervisor or Team Leader.
• Have a strong interest in the financial technology industry.
• Possess experience in Agency Management (preferred).
• Exhibit effective coaching, facilitation, presentation, and team building abilities.
• Proficient in Microsoft Office, Google Sheets, and Google Drive.
• Demonstrate strong communication, investigation, and negotiation skills.
• Attention to detail and showcase strong analytical skills.
• Fluent in both Bahasa and English (preferably).

Company

Moladin is Indonesia’s leading mobility marketplace platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is supported by its strong used car capabilities with branches and warehouses covering more than 100 cities, industry-leading AI / IoT and partnerships with all top auto financing companies across Indonesia, and also through its OJK-regulated multi-finance company PT Moladin Finance Indonesia.