Senior Engineer Industrial Inkjet Product

PT JAC Consulting Indonesia; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading consulting firm in Indonesia is searching for a professional to coordinate regional operations and technical training for engineers in digital textile printing. Responsibilities include liaising with HQ for strategic implementations, providing training on equipment and software, and supporting the sales team across the customer lifecycle. The ideal candidate will have a relevant bachelor's degree, strong communication skills in English and Bahasa, and at least 5 years of experience in the field.

Qualifications

• 5 years experience, with 2 years in digital textile printing or presales support.
• Familiarity with textile production processes is advantageous.
• Excellent command over English and Bahasa.

Responsibilities

• Liaise with HQ for strategic and operational implementations.
• Train regional engineers in equipment operations and software.
• Collaborate with sales team for customer lifecycle management.

Skills

Stakeholder management

Presentation skills

Demo delivery

Knowledge of RIP software

Knowledge of Adobe tools

Color management workflows

Spectrophotometry

Education

Bachelor's degree in relevant field

Tools

Adobe Photoshop

Adobe Illustrator

Job description

Responsibilities

• Regional & HQ Coordination: Liaise with HQ for strategic and operational implementations; align field activities with global directives.
• Technical Training & Enablement: Train and maintain the skillsets of regional engineers in equipment operations, RIP software, Adobe tools, color management, and spectrophotometry.
• Technology Updates: Coordinate with HQ and vendors to keep engineers updated on new printer models, software revisions, workflows, and process improvements.
• Sales Cycle Support: Collaborate with the sales team to manage the customer lifecycle from requirements gathering to sample preparation and solution proposals.
• Marketing Support: Produce samples and participate in trade shows, demos, and showroom activities to showcase capabilities.
• Pre Installation Guidance: Advise customers on pre installation requirements (equipment, software, site layout, infrastructure) to ensure smooth deployment.
• Issue Resolution: Assist in addressing and resolving presales-related technical issues pre and post installation, working cross functionally as needed.
• Vendor Network Development: Establish and maintain a network of third party equipment providers and vendors to support customer needs.
• Showroom & Demo Management: Ensure smooth operations of showrooms, evaluations, sample production, and product demonstrations.
• Substrate & Application Evaluation: Support and maintain evaluations of new substrates and applications, documenting best practices and results.

Requirements

• Bachelor's degree in Business Analytics, Data Science, Information Systems, Computer Science, Textile Technology, Printing, or a closely related field is desirable or a related field from a well-known university is preferable (GPA Min 3.00).
• Overall 5 years experience with +2 years of experience in digital textile printing or presales support.
• Familiarity with textile production processes and machinery is advantageous.
• Working knowledge of RIP software, Adobe tools (e.g., Photoshop/Illustrator), color management workflows, and spectrophotometry.
• Strong stakeholder management, presentation, and demo delivery skills. Ability to translate customer requirements into technical solutions and clear proposals.

General Requirements

• Minimum GPA 3.00. Excellent knowledge of English and Bahasa (Mandarin or Japanese is a plus).
• Pleasant interpersonal skills, excellent communication skills both verbal and written.
• Strong team player, independent, able to work under pressure to achieve goals.
• Proficient in both PC and Mac, MS Office applications.
• Team player with the ability to work independently. Strong interpersonal relationship skills.
• Willingness to travel for customer visits, trainings, demos, and trade shows as required.