Senior E-commerce Operations

PT Infinity GGG Indonesia; Tangerang Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading e-commerce firm in Tangerang Selatan, Indonesia, is seeking a hands-on e-commerce specialist to drive real results. This role demands 3–5+ years of experience on the brand side with direct GMV responsibility and proven growth. You will influence advertising efficiency and manage key metrics. This position is ideal for someone who thrives on analysis and isn't afraid to make decisive actions under uncertainty. Competitive salary and performance incentives are offered for those focused on achieving tangible success.

Benefits

Competitive base salary

Performance-based incentives

Qualifications

• 3–5+ years of hands-on e-commerce experience on the brand side.
• Direct responsibility for GMV and ad budget results.
• Proven growth without relying on platform boosts or existing hero products.

Responsibilities

• Monitor key metrics like CTR, CPC, CR, ROI, DOI.
• Adjust ads, campaigns, pricing, and images personally.
• Own the analysis and adjustment when results fall short.

Skills

Hands-on e-commerce experience

Analytical skills

Decision-making under uncertainty

Job description

This is a hands-on role responsible for real e-commerce results.

You will directly contribute to and influence:

Monthly GMV and growth quality

Advertising ROI and budget efficiency

Go / stop decisions on core SKUs

Inventory rhythm and cash efficiency across e-commerce channels

When results fall short, this role is expected to own the analysis and adjustment, not just execution.

This is a judgment role, not an execution-only role

You are not here to “operate buttons.”
Your value comes from making the right calls under uncertainty:

When to scale budget, and when to stop immediately

Whether weak performance is caused by content, pricing, SKU fundamentals, or platform dynamics

Which SKUs deserve continued investment, and which should be stopped

How to react when platform rules or traffic structures change

Hands-on is mandatory

You are expected to:

Personally monitor key metrics (CTR, CPC, CR, ROI, DOI)

Break down GMV structure instead of just reading reports

Adjust ads, campaigns, pricing, and main images yourself

Move forward even when information is incomplete

What we expect you to have done before

Please apply only if you have:

3–5+ years of hands-on e-commerce experience on the brand side

Direct responsibility for GMV and ad budget results

Proven growth without relying on platform boosts or existing hero products

Nice to have (not required):

Experience with high AOV products (> IDR 150K)

Shopee and TikTok Shop experience

Clear experience stopping underperforming SKUs or projects

What we don’t care about

Previous job titles

Fancy frameworks

We care about one thing only:

When ROI fails by Day 7,
do you know exactly what to do next?

Working reality here

Goals are clear; paths may not always be

There is room to test, but not to hide responsibility

Good results naturally expand scope and influence

Poor results are reviewed quickly and honestly

If you only want to “complete assigned tasks,” this role may not fit.
If you want to build and prove a real e-commerce line, it’s worth trying.

Compensation

We offer a competitive base salary aligned with senior hands-on e-commerce roles in Indonesia,
complemented by performance-based incentives directly tied to GMV growth and ROI quality.

This role is designed for people who believe strong results should be measured and rewarded,
not just discussed.

Final note

We are not hiring an “e-commerce executor.”
We are hiring someone willing to take responsibility for growth.