Senior Associate, Integrated Planning & Performance-Retail

Lazada; Indonesia; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading e-commerce platform in Indonesia is seeking a Senior Associate for Integrated Planning & Performance. This role involves driving performance management through analytics, cross-functional collaboration, and managing retail operations. The ideal candidate will have extensive experience in business performance management and a track record of working independently to build effective processes. Strong communication skills and a bachelor's degree are required.

Qualifications

• 3+ years of experience in business performance management, commercial planning, retail operations, or e-commerce.
• Prior experience in cross-functional project management or marketing performance analysis is highly preferred.

Responsibilities

• Conduct end-to-end performance monitoring to ensure Retail results are on track vs. targets.
• Collaborate with Category and Demand Planning teams on monthly commercial planning.
• Drive overall Retail performance through cross-functional collaboration.

Skills

Analytical skills

Problem-solving skills

Communication skills

Cross-functional collaboration

Data interpretation

Education

Bachelor's degree in Business, Economics, Marketing, or related fields

Tools

Excel

BI dashboards

SQL/PowerBI

Job description

Senior Associate, Integrated Planning & Performance-Retail

Department:

Job Description

As part of the Retail team, the Retail Integrated Planning & Performance role plays a pivotal part in driving our Retail Brands' business performance through sales and profitability management, assortment operations, and marketing & media solutions. This role bridges strategy and execution — ensuring alignment across commercial, marketing, and operational teams to deliver sustainable business growth. The ideal candidate is self-driven, highly proactive, and able to work independently on a blank canvas to build and optimize new processes and solutions.

Scope of Work

Sales & Profitability Management

• Conduct end-to-end performance monitoring to ensure Retail results are on track vs. targets, and proactively identify optimization opportunities within the allocated budget.
• Collaborate with Category and Demand Planning teams on monthly, campaign, and intra-month commercial planning, including pricing strategy and promotion planning.
• Partner with the Retail BI team to enhance data visibility and performance reporting dashboards for better commercial insights.
• Drive overall Retail performance through cross-functional collaboration, aligning local Retail execution with Platform objectives.

Assortment Operations

• Manage Retail assortment lifecycle (onboarding, incubation, and offboarding) together with the Category team.
• Oversee & manage assortment operations on the platform, ensuring Retail assortments participate effectively in key assortment programs and initiatives.

Marketing & Media

• Serve as the subject matter expert on Marketing Solutions within the Retail organization.
• Act as the Retail PIC for cross-functional collaboration with Local Marketing Solution, Campaign, and other relevant teams to improve current business processes and solutions.
• Develop marketing solution spend recommendations for brands and evaluate solution performance against ROI and commercial objectives.
• Identify and develop new monetization opportunities within the Retail channel and category stores.

Job Requirements

Education

• Bachelor's degree in Business, Economics, Marketing, or related fields.
• 3+ years of experience in business performance management, commercial planning, retail operations, or e-commerce.
• Prior experience in cross-functional project management or marketing performance analysis is highly preferred.

Skills & Competencies

• Strong analytical and problem-solving skills; able to interpret data and translate insights into actionable strategies.
• Proven ability to manage multiple stakeholders and work cross-functionally in a fast-paced environment.
• Excellent communication and presentation skills with attention to detail.
• Comfortable working with data and tools (e.g., Excel, BI dashboards, SQL/PowerBI is a plus).
• High level of ownership, proactivity, and curiosity to challenge the status quo and build new processes from scratch.

Mindset & Traits

• Self-starter with strong initiative and bias for action.
• Strategic thinker with hands-on execution ability.
• Collaborative, adaptable, and resilient in navigating ambiguity.