Senior Accounting Associate

Hangry; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Hangry in Jakarta is seeking a detail‑oriented coordinator to support the Sales Team by coordinating follow‑ups, preparing and submitting quotations, and handling e-bids for customers and overseas partners. The role also maintains sales literature, logs quotes, and facilitates communication with crane network offices and agents.

You will work across export, import, finance, and operations to ensure pricing alignment, monitor milestones, and drive timely delivery.

Qualifications

• Associates or better in related field.
• Experience in air freight and export/import processes is preferred.
• Ability to coordinate with multiple internal teams and overseas offices.
• Proficiency with TMF and Kewill systems for shipment processing.
• Strong attention to detail and data accuracy.

Responsibilities

• Provide support to Sales Team by coordinating follow-up requests and quotations.
• Prepare and submit quotations for customers and overseas.
• Prepare and submit e-bids via system.
• Organize and maintain sales literature and quote logs.
• Coordinate with overseas offices, operations, customer service and finance to drive sales.
• Monitor new market opportunities from media and press releases.
• Assist in planning office visits with customers and manage client database.

Skills

Coordination

Quotation preparation

Customer communication

Sales support

Data management

Education

Associates or better

Tools

TMF system

Kewill system

Sage Accounting Software

Job description

**Description**

Job Descriptions:

• Providing support to Sales Team by coordinating and assisting in follow-up request and quotations
• Preparing and submitting quotations for customers and overseas
• Preparing and submitting e-bids via system
• Organizes and maintains sales literature
• Procure rate from overseas, airlines, carriers, co-loader, trucking, customs
• Maintaining customer quotation data and maintain quote log
• Act as point of contact to potential customers as directed by Sales Team and Superior or through contact with Crane network of offices and agents
• Coordinates the sales effort internally with overseas offices, operations, customer service and finance department
• Monitor new opportunities within the market from media & press releases
• Assist BDM in planning office visits with customers and manage client database on shared drive, including (but not limited to) customer profiles, account activities, SOP's, customer set up documents and proposals
• Research company data to track target account progress and/or growth on a scheduled basis and report to management
• Work with sales, clients, and operations to implement processes and pricing to effectively transition new business from the close of sale to operations.
• Work with clients and Sales Team to establish KPI's, reports and customer web tools tailored to the client needs.
• Follow up clients, sales and operations to ensure that implementation is successful
• Implement the Quality objectives for Commercial Department
• Help maintain implementation on Health, Safety and Environment objectives on daily business

**Qualifications**

**Education**

**Required**

• Associates or better

**Description**

• Monitoring/back up team Air Import & Air Export (in TMF system and e-mail) starting receiving Shipping Instruction or inquiry from customer, request buying rate to overseas, quote to customer, non-job file / foreign to foreign shipment, pick up export process, monitor export process, pre-alert email & TMF, confirm pre-alert in system, monitor clearance import, till delivery.
• Monitor payment request, billing and submit invoice to receptionist.
• Check pre-alert from overseas in system regularly.
• Check late no reason code.
• Generate auto exception daily.
• Monitor update milestone daily.
• Handle shipment Kuta Beach from checking draft Air Way Bill, TMF system till delivery.
• Issue credit note including from branch.
• Check shipment nett revenue - profit loss shipment monthly basis.
• Monitor with origin for shipment unbilled or unlock cost before month end closing.
• Monitor and check locking file.
• Check and execute profit share warehouse from MSA in system.
• Checking buying rate to co-loader.
• Export audit and add shipment export in sharepoint.
• Checking profit share for shipment transhipment via SIN.
• Create employee monthly report.
• Create Credit Note report.
• Create Daily Shipment Report.
• Help create and monitor of implementation of Quality, Health, Safety and Environment objectives for Air Freight Departments.
• Make sure that every operation conducted according to safety regulations set up by customer and Indonesian Law.
• A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks.
• A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks

**Description**

**EXPORT**

• Receive inquiry from shipper / overseas.
• Receive new shipment from sales team.
• Checking update cost to vendor (prepare quotation if any).
• Prepare documentation, dock receipts, BL (HBL, MBL, Cargo Manifest such as AMS, ISF/ ACI).
• Request PEB (Export Declaration) to PPJK. Communicate with customers regarding disposition of freight (i.e. Tracking & tracing, routing & dispatching, and rate quotations).
• File SED's (Shippers Export Declarations).
• Submit booking to co-loader/vendor or carrier.
• Inform vessel schedule to the shipper.
• Arrange trucking to pick up cargo.
• Release DO ( Delivery Order ) to shipper.
• Send shipping instruction to vendor/co-loader or carrier.
• Checking export document from shipper.
• Review and confirming Master Bill of Lading (MBL) from co-loader/vendor or carrier.
• Send pre-alert to destination office and the shipper.
• Post pre-alert on Kewil to destination office properly.

**IMPORT**

• Receive review, and process inquiry or shipping instruction from customer/sales/overseas.
• Communicate with both origin office and consignee (including preparing quotation).
• Review import HBL (House Bill of Lading), MBL (Master Bill of Lading) & CIPL (Commercial Invoice & Packing List Docs) from origin office.
• Seek approval draft HBL from the consignee.
• Confirm & receive pre-alert on Kewill properly.
• Send pre-alert document to consignee.
• Prepare and pickup custom document from the consignee.
• Request draft PIB (Import Declaration) to PPJK.
• Sending draft PIB (Import Declaration) to the consignee for approval.
• Request BC.1. and Copy Manifest to Co - Loader / Carrier.
• Send NOA (Notice of Arrival) once shipment arrived.
• Update the pod on Kewill system properly.
• Prepare and arrange payment request/PR duty/tax to Co - Loader / Carrier.
• Issue Billing invoice duty/tax same day as payment request/PR.
• Monitor custom clearance process with custom clearance officer.
• Update custom process to the consignee regularly.
• Arrange trucking once shipment released/SPPB.
• Update milestone for delivery status properly.
• Prepare and issue for billing invoice (freight and custom clearance).
• Issue transmittal receive and submit full set of invoice & supporting documents to receptionist.
• Accrue cost from vendor and submit original invoice from vendor to finance for finalize.
• Locking the file on Kewill system properly.
• Monitor transactions and notify manager of any problem or irregularities.
• Provide excellent and timely customer service by informing the customer of the status of their shipment(s).
• Coordinate the release of goods from the carrier, customs or other governmental agency examinations that may be required.

**FINANCE**

• Update milestone on Kewill system properly.
• Locking the file on Kewill system properly.
• Track and trace cargo as necessary to insure proper movement and delivery.
• Provide finance department with proper and correct billing information.
• Communicate & correspond with other company branches and agents for customer satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment, yet meet customer's requirement for the movement of freight. Implement the Quality objectives set for Sea Freight Department.
• Help maintain implementation on Health, Safety and Environment objectives on daily business.
• A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks

**Description**

**Essential Job Functions**

• Submit customer invoices in their portals to ensure timely payment.
• Follow established procedures for processing cash receipting (EFT and credit card).
• Research and process valid customer refunds.
• Communicate with branches regarding payment discrepancies.
• Distribute ATBs with analysis of overdue amounts and expected payment dates.
• Investigate and resolve client queries
• Provide receipt/payment support to branches
• Reconcile customer accounts in Sage Accounting Software
• Communicate with clients via phone and/or email
• Relieve for Accounts Payable when required.

**Essential Skills and Qualifications**

• Strong working knowledge of accounts receivable
• Attention to detail and accuracy
• Good communication and interpersonal skills
• Strong organisational and decision-making skills
• Ability to problem-solve
• Negotiation and conflict management skills
• Strong experience in general bookkeeping procedures
• Proficient in relevant computer applications

**Qualifications**

**Education**

**Required**

• Associates or better in Accounting

**Experience**

**Preferred**

• - Must have completed secondary school with satisfactorily results in Mathematics- Proficiency in English required- Applicants studying an accounting degree may be considered.