Senior Account Executive - Jakarta

PT Laborindo Sarana; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading company in dental prosthesis is seeking a Sales Manager to establish and maintain relationships with customers. Responsibilities include conducting visits, delivering presentations, preparing reports, handling orders, and addressing customer complaints. The ideal candidate should have a relevant degree, at least 2 years of B2B account executive experience, and be fluent in both Indonesian and English. This position is primarily located in Surabaya, Indonesia.

Qualifications

• Minimum 2 years of experience as an account executive, preferably in a B2B environment.
• Residing in Surabaya is preferred.

Responsibilities

• Conduct regular visits to prospective and existing customers.
• Deliver product presentations and explanations to customers.
• Prepare customer visit reports.
• Perform routine follow-ups on price quotations.
• Receive customer orders and prepare Sales Order Confirmations.
• Coordinate special delivery requests with administration.
• Handle customer complaints and provide solutions.
• Conduct customer satisfaction surveys.

Skills

Collaborative mindset

Fluent in Indonesian

Fluent in English

Passionate about travel

Education

Degree in Chemistry, Chemistry Engineering, Biology, or Biotechnology

Job description

Position

Sales Manager (Dental Prosthesis Industry) – PT BKMEIYA KARYA INDONESIA

Location: South Jakarta, Jakarta, ID

Qualifications

• Degree in Chemistry, Chemistry Engineering, Biology, or Biotechnology preferred.
• Minimum 2 years of experience as an account executive, preferably in a B2B environment.
• Collaborative mindset.
• Fluent in Indonesian and English.
• Passionate about travel.
• Resident of Surabaya.

Job Description

• Conduct regular visits to prospective and existing customers to establish, grow, and maintain strong business relationships.
• Deliver product presentations and explanations to customers.
• Prepare customer visit reports.
• Perform routine follow‑ups on the price quotations provided to customers.
• Receive customer orders and prepare Sales Order Confirmations (SOC) to be verified by the office administration team.
• Coordinate special delivery requests with the administration team.
• Receive and provide solutions to customer complaints.
• Conduct customer satisfaction surveys according to the schedule set by the Account Manager.