Security Manager

PT Resor Pantai Belitung; Kepulauan Bangka Belitung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in the luxury hospitality sector is seeking an experienced Security Manager to oversee the pre-opening and operational security of their new hotel in Belitung, Indonesia. The role involves ensuring the safety of guests and staff, managing security personnel, and implementing emergency preparedness strategies. Candidates should possess strong leadership skills and a solid background in hotel security management.

Benefits

Great development opportunities locally and internationally

Very competitive employee benefits

Strong learning & development structure

Opportunity to join the first The Serai Hotel & Resort opening team

Qualifications

• 3–5 years of experience in hotel security or similar field.
• At least 2 years in a supervisory or managerial role.
• Certification in fire safety or first aid is a plus.

Responsibilities

• Oversee daily security operations including patrolling and incident management.
• Conduct regular security audits and risk assessments.
• Lead and schedule the security team.

Skills

Conflict Resolution

Leadership

Emergency Planning

Communication

Education

Bachelor’s degree in Security Management

Diploma in Criminal Justice

Job description

GHM operates some of the world’s most luxurious and distinguished hotels under the award-winning The Chedi brand – from the snow-capped mountains of Andermatt in Switzerland to the rich history of Sharjah in the United Arab Emirates, the spectacular views of the Gulf of Oman in Muscat and the pristine waters of Luštica Bay in Montenegro.

In 2026, the first The Serai Hotel & Resorts, the new luxury lifestyle brand of GHM, will be opening on the island of Belitung in Indonesia.

Job Description

We are seeking an experienced and dynamic Security Manager to join our pre opening and opening team. Responsible for planning, coordinating, and overseeing all security and safety operations in the hotel. This includes ensuring the safety of guests, employees, and assets, maintaining emergency preparedness, managing the security team, and ensuring compliance with hotel standards and local regulation

Key Responsibilities:

Oversee daily security operations including patrolling, CCTV monitoring, access control, and incident management.

Ensure hotel premises, guests, staff, and assets are secured at all times.

Conduct regular security audits and risk assessments.

Develop and implement emergency response procedures (fire, medical, evacuation, bomb threat, etc.).

Coordinate fire drills, safety training, and first aid response with relevant departments.

Act as the primary contact during emergencies or incidents involving law enforcement or emergency services.

Lead and schedule the security team (supervisors, officers, night guards).

Recruit, train, and evaluate performance of security personnel.

Ensure team is properly briefed, uniformed, and equipped.

Investigate incidents involving guests or employees (e.g., theft, disputes, accidents).

Monitor key areas such as entrances, back-of-house, guest corridors, loading bays, and parking.

Ensure protection of VIP guests and handling of high-risk situations.

Ensure compliance with hotel policies, local laws, and fire safety regulations.

Maintain accurate logs, incident reports, access records, and investigation files.

Liaise with legal, HR, and government authorities when needed.

Monitor and prevent potential loss from theft, damage, or negligence.

Review CCTV footage and access control data in case of investigations.

Collaborate with other departments to minimize shrinkage or misuse of resources.

Qualifications Required:

Pre Opening and opening experience is highly regarded.

Bachelor’s degree or diploma in Security Management, Criminal Justice, or related field preferred.

Minimum 3–5 years of experience in hotel security or similar field, with at least 2 years in a supervisory or managerial role.

Strong knowledge of safety protocols, surveillance systems, emergency planning, and local regulations. Leadership, conflict resolution, and decision-making skills.

Certification in fire safety, first aid, or security systems is a plus.

Background in law enforcement, military, or certified security agency preferred.

Good written and verbal communication in English

Others Benefit:

Great development opportunities locally and internationally

Very competitive employee benefits

Strong learning & development structure

Opportunity to join the first The Serai Hotel & Resort opening team

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