SAP MM/WM Business Operation Lead

Wings Group Indonesia (Sayap Mas Utama); Jakarta Timur; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading Indonesian company is seeking a Team Lead to oversee SAP MM/WM operations. Responsibilities include breaking down KPI targets, mentoring teams, and ensuring strong stakeholder relationships. Ideal candidates should have a Bachelor’s degree in a relevant field and proven SAP implementation experience. Strong analytical and communication skills are essential for success.

Qualifications

• Proven experience in SAP MM/WM Analysis and implementation.
• Strong configuration skills relevant to business processes.
• Excellent communication skills for technical and non-technical stakeholders.

Responsibilities

• Breakdown KPI Target to meet operational excellence.
• Oversee response and resolution time in SAP MM/WM tickets.
• Lead and mentor high-performing teams.

Skills

KPI Target Breakdown

SAP MM/WM Support

Root Cause Analysis

Team Leadership

Stakeholder Management

SAP Integration

Analytical Skills

Problem-Solving Skills

Education

Bachelor Degree in Computer Science / Information System / Industrial Engineering

Job description

Responsibilities

• As Team Lead you required able Breakdown KPI Target, to actions, to meet operation excelence.
• Oversee response and resolution time in SAP MM/WM support tickets
• Reduce issues year to year through root cause analysis and enhancements initiative.
• Lead, mentor, and develop high-performing business operation teams.
• Establish and maintain strong relationships with internal and external stakeholders, ensuring IT alignment with business needs
• Lead Roll Out Implementation Projects (MM/WM Module)

Requirements

• Candidate must own at least Bachelor Degree in Computer Science / Information System / Industrian Engineering or any related major from reputable University with minimun GPA 3.00 (on a scale of 4.00)
• Proven experience as an SAP MM/WM Analyst, with minimal 2-3 full cycle SAP implementations
• Strong configuration skills in SAP WM/MM relevant to the organization's business processes.
• Experience in SAP integration with other systems and applications.
• Excellent communication skills to interact with both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills
• Experience to lead a team is a plus