SAP MM/WM Business Operation Lead

Wings Group Indonesia (Sayap Mas Utama); Jakarta Timur; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in Indonesia is seeking a Team Lead with expertise in SAP MM/WM to oversee operations and lead high-performing teams. The ideal candidate will have a Bachelor's degree in a relevant field, experience in SAP implementations, and strong analytical skills. Responsibilities include driving KPI targets, managing support tickets, and enhancing operational efficiency. Excellent communication skills are essential for interacting with stakeholders in a dynamic environment.

Qualifications

• Minimum GPA 3.00 (on a scale of 4.00).
• 2-3 full cycle SAP implementations experience preferred.
• Strong analytical and problem-solving skills required.

Responsibilities

• Break down KPI targets to meet operational excellence.
• Oversee response and resolution time in SAP MM/WM support tickets.
• Reduce issues through root cause analysis.

Skills

KPI Breakdown skills

SAP MM/WM support experience

Root cause analysis

Team leadership

Stakeholder management

Configuration skills in SAP WM/MM

Analytical skills

Education

Bachelor Degree in Computer Science / Information System / Industrial Engineering

Job description

Responsibilities

• As Team Lead you required able Breakdown KPI Target, to actions, to meet operation excelence.
• Oversee response and resolution time in SAP MM/WM support tickets
• Reduce issues year to year through root cause analysis and enhancements initiative.
• Lead, mentor, and develop high-performing business operation teams.
• Establish and maintain strong relationships with internal and external stakeholders, ensuring IT alignment with business needs
• Lead Roll Out Implementation Projects (MM/WM Module)

Requirements

• Candidate must own at least Bachelor Degree in Computer Science / Information System / Industrian Engineering or any related major from reputable University with minimun GPA 3.00 (on a scale of 4.00)
• Proven experience as an SAP MM/WM Analyst, with minimal 2-3 full cycle SAP implementations
• Strong configuration skills in SAP WM/MM relevant to the organization's business processes.
• Experience in SAP integration with other systems and applications.
• Excellent communication skills to interact with both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills
• Experience to lead a team is a plus