SAP FICO Analyst - Configure, Support & Optimize

PT Mitra Adiperkasa Tbk

Jakarta Utara

On-site

IDR 279,000,000 - 502,200,000

Full time

14 days+

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Job summary

PT Mitra Adiperkasa Tbk in Indonesia is seeking an IT Application Support specialist to manage SAP FI and CO configurations and to ensure clear, complete tickets. You will collaborate with business users, prepare functional specifications, monitor SAP systems, and contribute to system enhancements.

The role requires a bachelor's degree in IT or related field and at least two years of IT experience, including SAP FI/CO exposure.

Qualifications

Bachelor's degree in information systems, IT, CS, or related field.
Minimum 2 years IT experience.
Minimum 1 year SAP FI/CO support, implementation, or similar role.
Familiar with SAP FI/CO modules.
Ability to document business requirements into functional specs.
Basic to intermediate English communication.

Responsibilities

Analyze and verify problem statements to ensure support tickets are clear and complete.
Provide timely issue resolution and user guidance based on IT Application Support best practices.
Communicate incident status, root causes, and resolutions to end users.
Participate in projects, system enhancements, and modification requests related to SAP FI & CO.
Perform SAP FI & CO configuration based on business requirements.
Prepare Functional Specification Documents and related documentation.
Monitor SAP systems, including scheduled jobs and interface processes.
Create and maintain user guides, system documentation, and troubleshooting procedures.
Collaborate with business users and cross-functional teams to improve system performance.