Salesperson

Servr.AI - GuestX; Denpasar; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A hospitality technology company in Denpasar is seeking a Sales person to help drive growth and manage the sales team. The ideal candidate will have over 5 years of SaaS experience with a strong presence in the hospitality sector. Responsibilities include overseeing administrative tasks, developing sales strategies, and fostering customer relationships. Strong leadership and negotiation skills are essential for success in this full-time role.

Qualifications

• Minimum of 5 years' experience in a similar SaaS role.
• Strong network in the hospitality sector is a big plus.
• Exceptional negotiation and leadership skills.
• Strong knowledge of marketing techniques and industry best practices.

Responsibilities

• Oversee and coordinate administrative tasks.
• Work closely with the sales team for onboarding processes.
• Maintain structured processes to promote excellence.
• Monitor KPIs and performance metrics.

Skills

Sales management

Negotiation

Leadership

Communication

Education

Bachelor’s degree in Marketing, Business Administration, or relevant field

Job description

Job Description

Servr is a game-changer for hotels, offering an all-in-one application that centralizes in-house services and requests directly on guests' phones. We are looking for a self-motivated, energetic, and experienced professional to join us for the long term and help Servr grow from a start-up into the world’s leading hospitality software company.

Position Overview

We seek a Sales person with proven managerial experience and a strong track record in sales. The ideal candidate will be responsible for meeting annual sales targets within assigned regions and accounts, motivating the sales team, designing strategic sales plans, and assessing costs and competition.

Responsibilities

• Oversee and coordinate administrative tasks, ensuring efficiency and alignment with company goals.
• Work closely with the sales team, particularly in the onboarding and integration process, to ensure smooth operations.
• Team management experience is required.
• Proven track record of closing deals and meeting quotas.
• Provide structured guidance and mentorship to junior staff, ensuring they have the resources for success.
• Conduct regular check-ins with department heads and managers to ensure accountability and continuous improvement.
• Maintain structured processes and company standards to promote consistency and excellence.
• Foster a positive work culture by engaging employees at all levels and addressing operational challenges.
• Act as a key point of contact for escalated issues, ensuring prompt and effective resolutions.
• Monitor KPIs and performance metrics to track progress and drive improvements.
• Create and execute strategic plans with set deadlines to support company growth and market expansion.
• Develop and implement sales strategies to maximize market share and reach sales targets.
• Collaborate with leadership on long-term client strategies and support recruitment of additional sales talent as you grow.
• Cultivate strong relationships with customers to drive loyalty and retention.
• Set and track weekly, monthly, and quarterly sales objectives.
• Prepare detailed and accurate sales reports.
• Work with customers to understand their business needs and goals.
• Assess costs, competition, supply, and demand to determine optimal pricing strategies.
• Manage proposal, negotiation, onboarding, and post-sale follow-up processes.
• Estimate sales volume and profitability for current and new products.
• Establish a comprehensive sales training program for new employees.
• Handle invoicing and ensure seamless handover to the customer success team.
• Lead and motivate staff to enhance customer service and client engagement.
• Collaborate with sales managers to assess overall company performance.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a relevant field.
• Minimum of 5 years' experience in a similar SaaS role (mandatory).
• Strong network in the hospitality sector is a big plus.
• Strong knowledge of marketing techniques and industry best practices.
• Ability to manage multiple projects and meet tight deadlines.
• Exceptional negotiation and leadership skills.
• Excellent written and verbal communication skills.

If you are a driven sales professional with a passion for hospitality technology and the ambition to help shape the future of the industry, we’d love to hear from you!

Industry

Hospitality

Employment Type

Contract

Job Type

Full-time

Ability to commute/relocate

• Denpasar: Reliably commute or planning to relocate before starting work (Required)

Experience

• B2B: 5 years (Required)
• Software sales: 5 years (Required)
• Hospitality: 3 years (Preferred)

Language

• English (Required)
• Indonesian (Required)