Sales Training Manager (Consumer Finance) - Chinese Speaker

PT Talenta Eksekutif Asia; Tegalwaru; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A multifinance company in Jakarta seeks a Training Manager to design and implement training programs aimed at improving employees’ skills in the consumer finance sector. The ideal candidate will have at least 7 years of relevant experience, strong communication skills in Mandarin and English, and proven leadership abilities. This role involves overseeing a training team and ensuring alignment with business goals, with frequent travel to branch locations.

Qualifications

• 7 years of experience in Training and Development in consumer electronics or finance companies.
• Minimum 3 years in a similar training role.
• Hands-on experience building training frameworks from scratch.
• Experience leading a training team of 5–10 people.

Responsibilities

• Design, develop, and update training materials.
• Conduct online and offline training programs.
• Evaluate training effectiveness and optimize content.
• Lead and manage a team of trainers.

Skills

Business data analysis

Fluent Mandarin

Training material development tools

Communication skills

Problem-solving abilities

Education

Bachelor's degree in Finance, Marketing, Management or related fields

Tools

PowerPoint

Articulate

Job description

This role requires the candidate to work in Jakarta, Indonesia.

Our client is a registered multifinance company operating under its own legal entity, focused on expanding financial inclusion through accessible and practical financing solutions. The company provides a range of financial products and services designed to make it easier for individuals to meet their everyday needs, particularly in the areas of consumer electronics and household goods.

Specializing in consumer financing and retail partnerships, the company serves customers who may have limited access to traditional banking or credit facilities. Its offerings are tailored to young adults and families seeking convenient financing options to enhance their quality of life, reflecting the company’s commitment to affordability, accessibility, and customer empowerment in the financial services sector.

Job Role

The Training Manager will be responsible for designing, developing, and implementing training programs for the consumer finance sector, with the goal of enhancing employees’ professional knowledge, sales capabilities, and business skills. This role will also lead a training team, collaborate with cross‑functional departments, and ensure that training initiatives are aligned with the company’s strategic goals. The Training Manager will report to senior management and be based in Jakarta, with regular business travel to branches and customer sites.

Key Responsibilities

• Course Development & Design
  • Design, develop, and update high-quality training materials tailored to business needs and industry trends.
  • Create engaging training formats (lectures, case studies, role plays, digital learning tools).
• Training Delivery & Evaluation
  • Organize and conduct both online and offline training programs.
  • Evaluate training effectiveness, gather feedback, and optimize content and delivery.
  • Ensure training initiatives enhance employees’ sales, service, and professional competencies.
• Team Leadership & Collaboration
  • Lead and manage a team of trainers, set team goals, and monitor performance.
  • Mentor and develop junior trainers to improve overall team capability.
  • Work with business leaders and departments to assess training needs and provide tailored solutions.
• Cross-Department Communication & Reporting
  • Maintain close communication with sales and business departments to ensure training aligns with real business challenges.
  • Coordinate internal resources for smooth implementation of training projects.
  • Provide regular reports to management on training progress and outcomes.

Candidate Requirements

• Education: Bachelor’s degree or higher in Finance, Marketing, Management, or related fields.
• Experience:
  • Having 7 years of experience in Training and Development functions, particularly within the top consumer electronics or finance companies (e.g., OPPO, Vivo, Xiaomi).
  • Minimum 3 years of experience in a similar training role (Training Manager, etc.).
  • Hands‑on experience building training frameworks from the ground up (0‑to‑1 stage).
  • Proven experience leading a training team of 5–10 people.
• Technical Expertise: Strong experience in business data analysis to evaluate training effectiveness.
• Language Skills: Fluent Mandarin (must) with strong verbal communication skills, and professional English proficiencies.
• Professional Skills: Proficiency in training material development tools (PowerPoint, Articulate, etc.).
• Professional Qualities:
  • Strong communication, coordination, and presentation skills.
  • Logical thinker with problem‑solving abilities, capable of designing targeted training programs.
  • Self‑driven, adaptable, and able to manage work pressures and deadlines.
• Mobility:
  • Based in Jakarta with frequent travel to branches or client sites.
  • Flexible to work overtime or travel according to project schedules.

Job code: #411