Sales Trainer Lead

PT Luxehouze Group Indonesia; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A luxury retail company in Jakarta Utara is looking for an experienced Sales Trainer to design and implement training programs aimed at improving the sales team's performance. The ideal candidate will have over 5 years of experience in training within the luxury retail, hospitality, or automotive industries. This role involves facilitating training sessions, assessing program effectiveness, and closely collaborating with sales management. Excellent communication and motivational skills are essential.

Qualifications

• Proven work experience as a Sales Trainer for a minimum of 5 years in luxury retail, hospitality, or automotive industries.
• Strong understanding of sales methodologies and CRM systems.
• Ability to manage the full training cycle including group and in-person training.
• Experience with sales performance tools and analytics.

Responsibilities

• Design, develop, and implement comprehensive training programs.
• Facilitate live and virtual training sessions.
• Assess the effectiveness of training programs.
• Work closely with Sales Managers to address skills gaps.
• Lead the onboarding process for new sales hires.
• Maintain accurate records of training activities.

Skills

Sales methodologies

CRM systems

Sales performance metrics

Presentation skills

Communication skills

Interpersonal skills

eLearning design

Motivation and inspiration

Job description

Design, develop, and implement comprehensive training programs to improve the sales team's performance, including product knowledge, sales methodologies, communication skills, and customer service.

Facilitate live and virtual training sessions, including onboarding, refresher courses, and advanced skill development.

Assess the effectiveness of training programs through feedback, sales performance data, and team engagement.

Work closely with Sales Managers and team leaders to identify skills gaps and address specific needs.

Keep abreast of the latest sales strategies, tools, and techniques in the industry.

Lead the onboarding process for new sales hires, ensuring they are equipped with the knowledge and skills needed to succeed from day one.

Maintain accurate records of training activities, attendance, and assessments.

Requirement & Qualifications:

• Proven work experience as a Sales Trainer for a Minimum of 5 Years experience, on Luxury Retail / Hospitality / Automotive Industry.
• Strong understanding of sales methodologies, CRM systems, and sales performance metrics.
• Ability to manage the full training cycle, including groups and in-person training activities
• Experience with sales performance tools and analytics.
• Excellent presentation, communication, and interpersonal skills.
• Experience in designing eLearning or blended learning program
• Ability to motivate and inspire individuals and teams.