Sales Technician

Pt. Younexa Inti Materials; Cikarang; Remote; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading manufacturer in the ceramic industry is seeking a Sales Technician - Frit. You will provide technical support and promote products while engaging with clients. Ideal candidates have a Bachelor's degree related to chemistry or engineering and 1-3 years of industry experience. This full-time position involves substantial domestic travel and requires strong interpersonal skills.

Benefits

Competitive salary and benefits

Opportunities for professional growth

Supportive and inclusive work culture

Qualifications

• 1–3 years experience in the ceramic industry.

Responsibilities

• Connect with customers to gather information on products and market trends.
• Visit customers to monitor production conditions and growth opportunities.
• Promote new products and conduct lab tests.
• Resolve customer complaints promptly.
• Collaborate with QA to ensure product standards are met.

Skills

Knowledge of ceramic glazes

Strong English communication skills

Analytical and problem-solving abilities

Ability to manage multiple projects

Strong interpersonal skills

Active listening skills

Education

Bachelor's degree in Chemistry, Engineering or related field

Job description

About the Role

As a Sales Technician – Frit at Younexa, you will be a key member of the sales and technical support team, assisting customers and promoting products under the supervision of the Key Account Manager (KAM). You will combine technical expertise in ceramics with strong customer relationship skills to help grow Younexa's position in the marketplace. This full-time role involves domestic travel and active engagement with clients to provide technical solutions and product support.

What You'll Be Doing

• Account Sales: Connect with customers to gather information on Younexa products, competitor activity, and market trends
• Visit or contact customers to monitor production conditions, product needs, delivery status, and growth opportunities
• Assist in special projects as required
• Development: Promote new products, conduct lab tests, and provide feedback to KAM
• Support semi-industrial and industrial tests of new products alongside KAM
• Analyze product performance and report advantages and limitations to KAM
• Service: Receive and promptly resolve customer complaints
• Collaborate with QA to ensure product standards are met
• Work with KAM on product designs and technical solutions for customers

What We're Looking For

Education & Experience

Bachelor's degree in Chemistry, Engineering, or a related field. 1–3 years experience in the ceramic industry.

Skills & Qualifications

• Knowledge of ceramic glazes, tile manufacturing, and market trends
• Strong English communication skills (verbal and written)
• Excellent analytical and problem‑solving abilities
• Ability to manage multiple projects and competing priorities
• Strong interpersonal skills and ability to work in a team
• Active listener with a deep understanding of customer needs and opportunities

Physical Demands & Work Environment

Work performed in office environments using a portable computer (8–12 lbs). Role requires more than 75% domestic travel. Reasonable accommodations can be made for individuals with disabilities.

What We Offer

Competitive salary and benefits package.

Opportunities for professional growth and career advancement.

Supportive, collaborative, and inclusive work culture.

Exposure to cutting‑edge ceramic technologies and industry trends.

About Us

Younexa is a leading manufacturer of high‑quality products, serving a diverse range of industries.

We are a dedicated, expert, and up‑to‑date partner.

We are committed to meaningful innovation in frits, glazes, colours, and inks for the ceramic industry, providing concrete solutions to customers' real needs. By leveraging our expertise, we enable our clients to overcome any challenge.

Apply now to become our next Sales Technician – Frit.