Sales Taking Order

Cocoya; Jawa Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Sebuah perusahaan terkemuka di Cirebon mencari Customer Service untuk melayani pertanyaan pelanggan mengenai produk dan layanan. Calon ideal memiliki pengalaman minimal 1 tahun di Customer Service, kemampuan komunikasi yang baik, dan siap bekerja dalam tim. Posisi ini menawarkan peluang untuk berkembang dalam lingkungan yang dinamis di industri pemasaran.

Qualifications

• Pengalaman minimal 1 tahun di bidang Customer Service, Telemarketing, atau Marketing Support.
• Mampu menggunakan komputer dan media sosial.
• Penempatan di Cirebon.

Responsibilities

• Melayani pertanyaan pelanggan lewat chat, telepon, atau media sosial.
• Melakukan follow up calon pelanggan dan menjaga hubungan baik.
• Mendukung pencapaian target penjualan tim.

Skills

Kemampuan komunikasi yang baik

Ramah dan persuasif

Berorientasi pada target

Education

Pendidikan minimal S1 (diutamakan Ilmu Komunikasi, Manajemen, atau Bisnis)

Tools

Microsoft Office

Media sosial

Job description

Customer Service (Marketing Team) – Cirebon

Location: Cirebon. Status: Full Time.

Deskripsi Pekerjaan:

• Melayani pertanyaan pelanggan terkait produk dan layanan melalui chat, telepon, atau media sosial.
• Melakukan follow up calon pelanggan (leads) dan menjaga hubungan baik dengan pelanggan lama.
• Membantu tim marketing dalam kegiatan promosi dan penawaran produk.
• Mencatat dan melaporkan aktivitas komunikasi pelanggan serta hasil follow up.
• Mendukung pencapaian target penjualan tim.

Kualifikasi:

• Pendidikan minimal S1 (diutamakan jurusan Ilmu Komunikasi, Manajemen, atau Bisnis).
• Pengalaman minimal 1 tahun di bidang Customer Service, Telemarketing, atau Marketing Support.
• Memiliki kemampuan komunikasi yang baik, ramah, dan persuasif.
• Mampu menggunakan komputer, Microsoft Office, dan media sosial.
• Berorientasi pada target dan kepuasan pelanggan.
• Penempatan Cirebon

Medical Sales Representative – Cirebon

Who we are

Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization's Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every day. An amazing number, but we're always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

We are looking someone good in implement, conduct, and manage sales & marketing activities to achieve KPI target within company regulation, company policy and QEHS.

How you'll spend your day

• To visit and perform detailing to Healthcare Professionals in order to develop and maintain good relationship with medical communities, marketing activities that support Actavis product in medical institutions in related area, and always keep update with related data to ensure the products awareness and existence.
• To maintain and always keep update with medical and product knowledge to increase Actavis products awareness and to ensure that they are able to deliver appropriate product information.
• To have deep understanding of company compliance policies and implement it in the marketing program activities.
• To monitor the competitor activities, products availability, and coordinate with distributors to ensure marketing program effectiveness.
• When required, together with Medical Affairs in continuing and following up HCP complaints related to the drugs safety monitoring and to assist QA department in following up the customer complaints in relation to the products quality in order to ensure the Actavis product quality and to improve customer services.
• Ensure the compliances to the QEHS procedure, regulations and company policy.

Your experience and qualifications

• Minimum Diploma Degree (majoring: Chemical or Pharmacy) or any related major
• 1-2 years experiences in medical sales representative with ethical products handle in neuro, internist, pulmo would be great
• Experiences handling JKN, e-catalogue and ethical products
• Familiar with Cirebon area covered
• A fast learner and quick adapt
• Computer Literacy : Excel and passive English

Make a difference with Teva Pharmaceuticals

Please submit your CV and a Cover Letter.

Please note that only shortlisted candidates will be contacted.

General Sales Role Summary & Responsibility

Role Summary & Responsibility :

• Build and maintain relationship with key outlets (market visit)
• Ensure implementation of marketing offer on assigned territory
• Lead and monitor demand generation activities (Trade meets/ Market storming)
• Driving retailer/IWS network expansion, throughput, product mix & realization
• DSR productivity monitoring and coaching (market coverage, PJP)
• Collaborate within EM and alignment with distributor
• Drive adoption of digital tools (SFADMS, CB/ITP, DMS)
• Monthly sales performance tracking vs DBP (collaboration with DB)

Requirement :

• Minimum 3 years of experience, preferably in lubricants or FMCG industries
• Strong leadership and team management skills, with the ability to motivate and inspire a team
• Excellent communication and interpersonal abilities
• Proven experience in building relationships with diverse stakeholders
• Knowledge of relevant areas such as distribution and sales operations is desirable
• Have a valid Driver License (SIM A)
• Aggressive and result-oriented, with a strong drive to exceed targets and push market boundaries
• Track record as a brand launcher, successfully introducing and growing new products in competitive markets
• Experience in identifying, evaluating, or executing business acquisition opportunities is a plus