Sales Support Representative

Crane Worldwide Logistics; Jakarta Pusat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Crane Worldwide Logistics in Jakarta is seeking a proactive Sales Support professional to assist the Sales Team by coordinating follow-up requests, preparing and submitting quotations, and handling e-bids for customers and overseas partners.

You will organize sales literature, coordinate with overseas offices and internal departments, maintain customer quotation data, and help drive new business opportunities while monitoring market developments and supporting KPI reporting.

Qualifications

• Coordinate and assist in follow-up requests and quotations.
• Prepare and submit quotations for customers and overseas.
• Prepare and submit e-bids via system.
• Organize and maintain sales literature.
• Procure rates from overseas, airlines, carriers, co-loader, trucking, customs.
• Maintain customer quotation data and quote log.
• Act as point of contact to potential customers as directed by Sales Team and Superior.
• Coordinate the sales effort internally with overseas offices, operations, customer service and finance department.
• Monitor new opportunities within the market from media & press releases.
• Assist BDM in planning office visits with customers and manage client database on shared drive, including customer profiles, account activities, SOPs, customer set up documents and proposals.
• Research company data to track target account progress and/or growth on a scheduled basis and report to management.
• Work with sales, clients, and operations to implement processes and pricing to effectively transition new business from the close of sale to operations.
• Work with clients and Sales Team to establish KPI’s, reports and customer web tools tailored to the client needs.
• Follow up clients, sales and operations to ensure that implementation is successful.
• Implement the Quality objectives for Commercial Department.
• Help maintain implementation on Health, Safety and Environment objectives on daily business

Responsibilities

• Coordinate the sales effort internally with overseas offices, operations, customer service and finance.
• Follow up clients, sales and operations to ensure that implementation is successful.
• Implement the Quality objectives for Commercial Department.
• Help maintain Health, Safety and Environment objectives on daily business.

Job description

Job Descriptions:

• Providing support to Sales Team by coordinating and assisting in follow-up request and quotations
• Preparing and submitting quotations for customers and overseas
• Preparing and submitting e-bids via system
• Organizes and maintains sales literature
• Procure rate from overseas, airlines, carriers, co-loader, trucking, customs
• Maintaining customer quotation data and maintain quote log
• Act as point of contact to potential customers as directed by Sales Team and Superior or through contact with Crane network of offices and agents
• Coordinates the sales effort internally with overseas offices, operations, customer service and finance department
• Monitor new opportunities within the market from media & press releases
• Assist BDM in planning office visits with customers and manage client database on shared drive, including (but not limited to) customer profiles, account activities, SOP’s, customer set up documents and proposals
• Research company data to track target account progress and/or growth on a scheduled basis and report to management
• Work with sales, clients, and operations to implement processes and pricing to effectively transition new business from the close of sale to operations.
• Work with clients and Sales Team to establish KPI’s, reports and customer web tools tailored to the client needs.
• Follow up clients, sales and operations to ensure that implementation is successful
• Implement the Quality objectives for Commercial Department
• Help maintain implementation on Health, Safety and Environment objectives on daily business