Sales Senior Manager (Clearance & Freight Forwarding)

Pengiklan Anonim; Jakarta Utara; On-site; IDR 150.000.000 - 200.000.000; Full time

Job summary

A leading logistics company is seeking an experienced professional to lead operational processes in Jakarta Utara. The role involves managing clearance and freight operations, developing sales strategies, and ensuring compliance with regulations. Candidates should have a minimum of 5 years in freight forwarding and a bachelor's degree in a relevant field. Leadership and knowledge in logistics systems are essential for success in this position.

Qualifications

• Minimum 5 years in freight forwarding and clearance.
• Experience leading operational & sales teams.
• Experience in the logistics industry is an advantage.

Responsibilities

• Lead and manage operational processes for clearance and freight.
• Develop freight & clearance sales strategies.
• Monitor sales & operations team performance.
• Ensure compliance with customs regulations and policies.

Skills

Understanding of export-import processes

Proficiency in English

Mastery of logistics systems

Team leadership

Sales strategy development

Education

Bachelor's degree in Logistics Management or related fields

Job description

Required Qualifications

• Education: Minimum bachelor's degree in Logistics Management, Transportation, International Business, or related fields.
• Experience: Minimum 5 years in freight forwarding and clearance with experience leading operational & sales teams.
• Skills: In-depth understanding of export-import processes, clearance systems, and the freight forwarding market.
• Language & Computer Skills: Proficiency in English (spoken and written) and mastery of logistics systems and supporting software.
• Industry: Experience in the logistics industry, international shipping, or global freight forwarding companies is an advantage.

Responsibilities

• Lead and manage all operational processes related to clearance and freight, both at the head office and branches, to ensure they run in accordance with SOPs and SLAs.
• Develop and implement freight & clearance sales strategies to achieve revenue and profit margin targets.
• Oversee PIB/PEB processes, exports and imports, customs clearance, and the delivery of goods from airports/ports to customers.
• Lead and monitor the sales & operations team, including coaching, target setting, and regular performance evaluations.
• Build strategic relationships with Customs, port authorities, airlines, shipping lines, and other external partners.
• Collaborate with cross-divisional Account Manager teams to sell clearance & freight services to strategic customers.
• Analyse operational and sales reports, conduct evaluations, and formulate system and process improvements.
• Ensure compliance with customs regulations, ISO, and internal company policies.
• Prepare budgets, control operational costs, and ensure process efficiency.
• Ensure the team provides professional and responsive service to customers, with a focus on satisfaction and retention.