Sales Representative Ps

Pt Trakindo Utama; Cirebon; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading heavy machinery company located in Cirebon, Indonesia is seeking a motivated professional to handle commercial negotiations with customers and provide extensive support for product-related inquiries. The ideal candidate will have a D3 degree, a minimum GPA of 2.75, and at least 1 year of relevant experience in sales or customer service. Key responsibilities include managing customer relationships, resolving disputes, and ensuring sales targets are met.

Qualifications

• Minimum GPA of 2.75.
• Minimum 1 year experience in relevant fields.

Responsibilities

• Negotiate with customers on prices and warranty claims.
• Coordinate with Parts, Service, and EM divisions for customer support.
• Follow up on leads from various sources and convert them to sales.
• Update Sales Manager on changes to customers' machine location.
• Raise demand forecasts based on customer needs.
• Resolve AR disputes for transactions.
• Inspect equipment and create visit reports.
• Develop and execute customer visit plans.
• Ensure accuracy of sales documents.
• Manage customer transaction journey from lead to cash.
• Achieve PS Sales targets and manage account relationships.

Education

D3 in All Major / Engineering / Sales Representative major

Job description

Job Descriptions

Requirements

• Minimum D3 in All Major / Engineering / Sales Representative major
• GPA minimum 2.75
• Minimum 1 year experience in Freshgraduates (External Candidates) / Heavy Equipment / Mechanic (Internal Candidates) / Salesman (External Candidates) / Service / Equipment Management Analyst (Internal Ca / Technician (Internal Candidates) / Warehouseman (Internal Candidates) / Working Experien

Responsibilities

• Responsible for handling commercial negotiation with customers including negotiation of price, terms and conditions, and Warranty claim disputes.
• Responsible for responding to inquiry / requests on customers' Product Support needs, coordinating with Parts, Service, and EM division to support Customers' needs.
• Responsible for gathering, assessing, prioritizing and following up on leads (incl. from OLGA) and convert those leads to Sales.
• Responsible for informing Sales Manager / Supervisor on changes to Customer's Machine location and maintenance plan.
• Responsible for raising forecast for committed demand stocking based on Customer's needs.
• Responsible for resolving AR disputes (e.g., due to documentation issues) for transactions at the Branch.
• Responsible for inspecting equipment, create visit report and update customer MEP database.
• Responsible for developing customer visit plan, visit customers face-to-face at branch and build relationships with decision‑makers to understand their needs and business goals.
• Accountable for ensuring committed demand forecast is accurate and changes on forecast communicated.
• Accountable for ensuring accuracy of sales document (e.g., PO) and follow up with customers to resolve discrepancy.
• Accountable for ensuring standardized treatments and offerings across accounts.
• Accountable for managing Customer transaction journey from lead-to-cash (e.g., receiving PO, giving customers updates on order status).
• Accountable for ensuring achievement of PS Sales target and manage relationship with the assigned accounts.