Responsibilities and duties
- Job scopes are generally about creating business opportunity, profiling qualified prospect, cold-calling leads and pipeline management, and most importantly promptly achieving sales target. Sales cycle included manage after sales services and update of customer’s database to CRM.
- Prepare proposal, quotation and sales order for clients.
- Conduct business events, Expo and road show.
- Stock delivery arrangement, after sales services and payment collection.
- Handle customer services, SLA, warranty claim, product samples and arranging technical support for customer.
- Prepare business reporting for example Sales report, survey report, ISO report etc.
- Maintain an effective filing system that is easily assessable by the Sales/Management Team.
- Continuously update and improve the FAQ/ knowledge base in the system based on the first level technical support experience.
- Attend user group meetings, industry conferences and trade exhibitions.
- Prepare and present fortnightly sales activities report during sales management meeting.
- Work closely with the marketing team to maintain company advertisement in B2B including B2B website, forum, etc.
- Monitor and report the potential collaborators and competitor activities and identifying business threats and opportunities.
- Conduct webinar, inhouse seminar, knowledge symposium, business conference and product expo whenever necessary.
- Any other tasks assigned by management deem necessary as and when required.
Skills and specifications
- The applicant must be well versed in business communication and great in interpersonal skill, presentable, forward thinker and constant learner, independent with mature critical thinking, resourceful and committed.
- Able to work under pressure in a fast-paced multitasking environment.
- Computer literate, knowledge in Microsoft office such as MS Excel, MS Word etc.
- Knowledge in SI (System Integration) would be an added advantage.
- Willing to travel to overseas if required.
Education and Qualifications
- Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/ Graduate Diploma or Bachelor’s Degree in any field. Relevant IT background is highly preferred.
- Require language(s): English
- 1 to 2 years of working experience in related field.
- Fresh graduates are welcomed.