Sales & Operation Senior Manager

PT Kreasi Ratu Nusantara; Pluit; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading women's fashion retailer in Indonesia is seeking a Senior Manager to oversee all sales and operational activities. The role requires a Bachelor's degree and 5–7 years of experience in the retail industry. Successful candidates will have strong leadership skills and a strategic mindset to drive sales and improve store operations in a dynamic environment.

Qualifications

• Minimum 5–7 years of senior managerial experience in the retail industry.
• Excellent leadership, communication, and negotiation skills.
• Proficient in budget planning and financial analysis.

Responsibilities

• Lead and oversee all sales and operational activities across all retail outlets.
• Develop effective sales strategies to achieve revenue targets.
• Improve operational policies for store efficiency.

Skills

Sales strategy knowledge

Store operations management

Leadership skills

Analytical skills

Communication skills

Education

Bachelor’s degree in Business Management or related field

Job description

Responsibilities

• Lead and oversee all sales and operational activities across all retail outlets.
• Develop and implement effective sales strategies to achieve company revenue and profit targets.
• Establish and improve operational policies to ensure store efficiency and compliance with company standards.
• Analyze market trends, customer behavior, and product performance to identify new business opportunities.
• Ensure optimal stock availability, product display, and customer service quality in all stores.
• Manage, train, and motivate area managers, store supervisors, and operational teams.

Qualifications

• Bachelor’s degree (S1) in Business Management, Marketing, or a related field.
• Minimum 5–7 years of senior managerial experience in the retail industry (fashion, FMCG, electronics, or similar sectors).
• Strong knowledge of sales strategy, store operations management, and supply chain processes.
• Excellent leadership, communication, and negotiation skills.
• Results‑oriented, analytical, and capable of making strategic decisions.
• Proficient in budget planning, performance reporting, and financial analysis.

Company Overview

Ratu Pertiwi Group is one of the leading women’s fashion retailers in Indonesia. Since 2006, the company has expanded to more than 200 shops located at 40 major cities across the country. Brands include Naughty Accessories – fashionable items for teenagers – and Les Femmes, specializing in women’s handbags and shoes with chic and elegant collections.

We’re committed to bringing affordable yet high-quality products for women of all generations, helping them feel confident and comfortable in their own skin. Join our enthusiastic team in a fun, collaborative environment!