Sales Merchant Akuisisi

Kobus Smart Service; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A dynamic training service provider is seeking a Sales Associate to provide consultation and sales services to prospective training participants in Yogyakarta. You will identify customer needs, recommend suitable training programs, and ensure a smooth registration process. The ideal candidate will have strong communication skills and native-level English fluency, with the ability to manage customer relationships effectively. This role requires full-time office presence.

Qualifications

• 1–3 years of experience in customer service, sales support, or administrative roles.
• Familiarity with CRM systems and lead management workflows is a plus.
• Native-level English fluency (spoken and written).

Responsibilities

• Provide consultation and sales services to prospective training participants.
• Maintain prospect relationships through CRM, following up leads effectively.
• Respond promptly to customer inquiries across various channels.

Skills

Strong communication skills

Problem-solving skills

Multitasking ability

Job description

Sales Associate (Training Program)

The Sales Associate is responsible for providing consultation and sales services to prospective training participants. This includes identifying customer needs, recommending suitable training programs, and ensuring a smooth registration process. The role also involves maintaining prospect relationships through CRM, following up leads effectively, and continuously improving product and industry knowledge.

Target 2‑3 units per day.

Sales Admin Associate – Flokq

Location: Yogyakarta (full‑time office presence required)

Salary: IDR25,000,000 – IDR50,000,000

Company Overview: Flokq is one of Indonesia's most dynamic proptech startups, taking on the real estate industry worth more than $100 billion in property transactions each year. With technology, AI, data, and operational excellence at its core, Flokq is transforming the way people rent, buy, and sell property, bringing speed, transparency, and customer focus to an industry long overdue for innovation.

Role Summary: As a Sales Admin Associate, you will be on the frontline of Flokq's customer engagement, ensuring every inquiry is handled quickly and professionally. You will qualify leads, coordinate with internal teams, and drive the lead‑to‑viewing conversion process. This role requires excellent communication skills, attention to detail, and the ability to work at speed in a high‑volume environment.

Key Responsibilities

• Respond promptly to customer inquiries across WhatsApp, website, and phone channels.
• Qualify incoming leads and ensure they are passed on for viewing arrangements efficiently.
• Maintain accurate and up‑to‑date records in Flokq's CRM system.
• Collaborate with Supply and Viewing teams to match customer requirements with available inventory.
• Assist the Senior Sales Admin and Sales Admin Leader in achieving daily and weekly conversion targets.
• Resolve customer queries and escalate complex issues as needed.

Requirements

• 1–3 years of experience in customer service, sales support, or administrative roles.
• Strong communication and problem‑solving skills.
• Familiarity with CRM systems and lead management workflows is a plus.
• Proactive mindset and ability to multitask in a fast‑paced environment.
• Native‑level English fluency (spoken and written) – a very high level of fluency in English is a must for this role and all interview rounds shall be in English.
• Fluent in Bahasa Indonesia.
• Full‑time office presence in Yogyakarta is required.